Support » Plugin: Better Notifications for WordPress » Notice went out 16 times for a draft

  • Resolved Bill

    (@bizpower)


    This morning I saved a draft for a post I’m working on.
    The Better Notifications plugin sent 16 notices per user for that draft. With over 1000 users I got a ton of angry people. Especially because the notice provided a link to the post, which wasn’t published yet. So they were notified 16 times of a post they can’t read.
    What could be causing this multiple notification?

    https://wordpress.org/plugins/bnfw/

Viewing 15 replies - 1 through 15 (of 17 total)
  • I had the same challenge only it was 12 times. And you bet I had some hopping hot customers. Any ideas?

    Thank you
    Dave

    Same thing – getting massive amounts of duplicate emails being sent out. I got reports of 20-24 emails per post.

    Thus if more than one person is seeing this behavior this points to BNFW as the culprit.

    Just FYI, I had the following email chain:

    BNFW
    WP-Mail-SMTP
    wpMandrill

    As I have a membership site that pays for market analysis emails we need to get this resolved asap.

    Thanks!!

    Plugin Author bnfw

    (@voltronik)

    Hi All,
    I’m away this week so will investigate as best as I can.

    What notification(s) is this for?

    Thanks,
    Jack

    Hi Jack,

    In our case it is for new post notifications.

    Let me know if you need additional info.

    J

    ***Update***

    I have two notifications for new posts: one for Members (using Membership plugin) and one for Admins.

    I disabled the Members notification but left the Admin notification active then created a new post. For that notification, only one email went out which is the expected behavior.

    I’d be interested to see what the other people experiencing this are using in their email chain.

    J

    I had just one notification set. email went 6 times to each recipient. BTW set for New Post.

    mine was for new post notification.

    Plugin Author bnfw

    (@voltronik)

    Ok, thanks for the extra information.
    I’ll let you know when I have something.

    Thanks,
    Jack

    *** Post Edited ***

    Reverting back to 1.3.9.2 to see if that resolves the issues. I’ll report back.

    If it helps, we’re using the Flexform theme from swift themes.
    We also have the following plugins:
    404 to 301
    Activity log
    Contact Form 7
    Easy WP SMTP
    Events Manager
    Lazy Load
    Popup Maker
    Restrict Widgets
    Slider Revolution
    Toolset Types
    User Last Login
    User Role Editor
    White Label CMS
    Wordpress HTTPS
    WP Courseware
    WP Full Calendar
    WP Members

    We recently updated the theme and Contact Form 7, But that’s all we did.

    Hi,

    Same problem here. Using SMTP2GO smtp server.
    Notification for “new post” went 6 times for each recipient.

    Just FYI reverting back to 1.3.9.2 solved the duplicate post issue for me.

    Thanks for that joshuaiz.

    Where can you get the last version?

Viewing 15 replies - 1 through 15 (of 17 total)
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