Notice banner doesn’t show

  • emmahoo

    (@emmahoo)


    2 years, 8 months ago

    Hello, the banner doesn’t show after I have a free upgrade to Cookie Compliance.

    I reset everything to default, uninstall and reinstall the plugin but still, it doesn’t show in chrome & on and off in incognito mood.

    Website link attached. Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Humanityco

    (@humanityco)

    2 years, 8 months ago

    Hi @emmahoo,

    Please email our support team for any issues regarding the Cookie Compliance Web App – cookie.compliance@hu-manity.co

    Once an issue has been filed, we will be more than happy to help you find a solution.

    Theo Platica

    (@platcatheo)

    2 years, 8 months ago

    I have the same issue.

    The banner is not displaying on desktop resolutions (the banner HTML is missing completely from the page source), but it shows up on the mobile resolutions.

    What’s happening?

    • This reply was modified 2 years, 8 months ago by Theo Platica.
    wandodin

    (@wandodin)

    2 years, 3 months ago

    I have the same issue in Cookie Notice (plugin only) and in Cookie Compliance Silver (plugin + web application) modes (in both cases)

Viewing 3 replies - 1 through 3 (of 3 total)
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