Support » Plugin: What The File » Nothing showing under Gossipblog theme

  • logged in as admin

    WordPress 4.5.2
    PHP Version 5.4.45

    Theme = Gossipblog from Hercules Design (http://hercules-design.com/)

    Plugins:
    Akismet
    bbP Toolkit
    bbPress
    bbPress Messages Lite
    bbPress Notify (No-Spam)
    bbPress Unread Posts v2
    Contact Form 7
    Display Widgets
    Formidable
    Frizzly
    Hello Dolly
    Hercules Core
    Hercules WP Instagram Widget
    Hercules WP Twitter Widget
    Image Upload for BBPress
    IP Geo Block
    Jetpack by WordPress.com
    MOJO Marketplace
    Ninja Forms
    Redux Framework
    Search & Filter
    What The File
    – More Never5 Plugins | Deactivate | Edit
    WP User Manager
    wp-Monalisa
    ZillaLikes

    https://wordpress.org/plugins/what-the-file/

Viewing 3 replies - 1 through 3 (of 3 total)
  • And a bit more investigation…

    1) I thought it might be a simple case of CSS making the plugin output invisible/hidden so I compared it working on another wordpress site of mine with the one that isn’t working. On the working one I viewed the generated html source and noted that the display line is:
    <div class=”ab-item ab-empty-item” aria-haspopup=”true”>What The File</div>

    On the failing site nothing is in the html source.

    2) I modified another user to Administrator and that user didn’t get any output either.

    Plugin Author Barry Kooij

    (@barrykooij)

    Hey there,

    Sorry to hear that! I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

    Kind Regards,

    Barry Kooij

    Hi Barry,

    I’ll give it a go stripping out (or deactivating) each plugin but I was just wondering if you had some sort of debug setting that could be switched on. I guess not?

    It works fine on another site so I don’t doubt it’s a plugin or them conflict.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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