Support » Plugin: What The File » Nothing showing under Gossipblog theme

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    WordPress 4.5.2
    PHP Version 5.4.45

    Theme = Gossipblog from Hercules Design (

    bbP Toolkit
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    bbPress Notify (No-Spam)
    bbPress Unread Posts v2
    Contact Form 7
    Display Widgets
    Hello Dolly
    Hercules Core
    Hercules WP Instagram Widget
    Hercules WP Twitter Widget
    Image Upload for BBPress
    IP Geo Block
    Jetpack by
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    Redux Framework
    Search & Filter
    What The File
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Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gedavies


    And a bit more investigation…

    1) I thought it might be a simple case of CSS making the plugin output invisible/hidden so I compared it working on another wordpress site of mine with the one that isn’t working. On the working one I viewed the generated html source and noted that the display line is:
    <div class=”ab-item ab-empty-item” aria-haspopup=”true”>What The File</div>

    On the failing site nothing is in the html source.

    2) I modified another user to Administrator and that user didn’t get any output either.

    Plugin Author Barry Kooij


    Hey there,

    Sorry to hear that! I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

    Kind Regards,

    Barry Kooij

    Thread Starter gedavies


    Hi Barry,

    I’ll give it a go stripping out (or deactivating) each plugin but I was just wondering if you had some sort of debug setting that could be switched on. I guess not?

    It works fine on another site so I don’t doubt it’s a plugin or them conflict.


Viewing 3 replies - 1 through 3 (of 3 total)
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