Nothing Return Issue When Make Offer Form Submitted

Hi,

Sorry for inconvenience, I see that you have this http://prntscr.com/hxapfn injected into the offer form, is it soemthing you have customized or is it from some of your installed plugins?

Can you temporarily disable all extra plugins and see if you get the form working?
if so, then please try to enable them again one by one to catch the culprit.

Please try those suggestions and let me know what you got.

Thanks!

• This reply was modified 6 years, 3 months ago by angelleyesupport.

Okay, we are gonna need to test it in different scenarios.
1- Switch theme or basic WordPress Twenty Theme and then check.
2- Disable all other plugin then check.
3- Disable all plugins and switch to basic them and then check .
4- also your server PHP version?

Please check all those scenarions and let me know what you got.
Thanks

@sarangshaikh201,
So you are saying that when you switch to basic theme then the offer form started to work?
No, I dont think so there is any issue with PHP version 7.0 or above.
Please clear me about the above point.
Thanks!

@sarangshaikh201, Well as I told you earlier we are not getting any reports from other users with this theme so something unique is happening in your case.

If you can share the latest theme file then I can add it to our git repo. for compatibility check and if found something then we are gonna make adjustments in some future release, because this can’t be put on priority as we dont have other complaining about this theme.

But if you would like to get it resolved more quickly you can submit an order for premium support here and we will get one of dev assigned to this to get a quick adjustment. I hope that would be understandable.
Let me know if you have any other question or concerns.
Thanks!

• This reply was modified 6 years, 3 months ago by angelleyesupport.

@sarangshaikh201, off course, we need them files so that we can setup on our localhost and run some test to see whats going on there.
Thanks!