• Hi, I am trying to troubleshoot why some of my subscribers are getting two emails, and to that end installed your plugin. unfortunately, it seems that none of the emails being sent from WP are being logged, there is nothing in the queue. I use the WordPress Mail Queue plugin which mods wp_mail(), could this be the problem? I also use an SMTP plugin to sue an outside server when sending, could that be the issue? Any guidance you can give would be great, thanks!

    https://wordpress.org/plugins/log-emails/

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  • Thread Starter Stephen S

    (@ssuess)

    some follow up info:

    I just noticed that it IS logging when someone make a comment and the system sends that out, but not when I send a test message from the SMTP plugin.

    Plugin Author webaware

    (@webaware)

    G’day Stephen,

    Yes, this plugin hooks into the standard wp_mail() function through filter hooks. If another plugin is replacing that function and not implementing the filter hooks, it won’t log any emails.

    However, if you are getting comment emails logged, then likely the mail queue plugin isn’t interfering with them. I know nothing about that plugin, and it’s not free so I can’t download it to see what it’s doing. Since WordPress Mail Queue is a paid plugin, I’d take up your problems with them — you’ve paid for support, get it!

    The SMTP test messages probably don’t utilise the wp_mail() function and send directly, thus sidestepping the logging plugin. Which one is it? Are you using it because of server problems, i.e. can it be taken out of the loop without affecting delivery?

    cheers,
    Ross

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