Title: Nothing is working Last modified: August 20, 2016 --- # Nothing is working * Resolved [PNV](https://wordpress.org/support/users/pnv/) * (@pnv) * [13 years, 2 months ago](https://wordpress.org/support/topic/nothing-is-working-4/) * I have tried all the installation instructions but i must be missing something. I have tried automatically and manually * I have changed the permission on the folders uploaded missing items to /ewww. * it still tells me that i might have to change the permission. * My website is [http://www.k1xtremefighter.com/](http://www.k1xtremefighter.com/) and it is hosted with one.com who have linux with apache * **Plugin Status jpegtran: MISSING Install automatically | manually optipng: MISSING Copy binary from /customers/7/c/0/k1xtremefighter.com/httpd.www/wp-content/ plugins/ewww-image-optimizer/ to /customers/7/c/0/k1xtremefighter.com/httpd.www/ wp-content/ewww/ or Download optipng source gifsicle: MISSING Copy binary from/ customers/7/c/0/k1xtremefighter.com/httpd.www/wp-content/plugins/ewww-image-optimizer/ to /customers/7/c/0/k1xtremefighter.com/httpd.www/wp-content/ewww/ or Download gifsicle source pngout: MISSING Install automatically | manually – Pngout is free closed-source software that can produce drastically reduced filesizes for PNGs, but can be very time consuming to process images Graphics libraries (only used for conversion, not optimization): GD: OK   Imagemagick ‘convert’: MISSING safe mode: Off  exec(): DISABLED  shell_exec(): DISABLED will attempt to use exec() instead  file command not found on your system Only need one of these: finfo: OK  getimagesize(): OK  mime_content_type(): OK * **Here are some more notifications** EWWW Image Optimizer couldn’t install optipng and gifsicle in /customers/7/c/0/k1xtremefighter.com/httpd.www/wp-content/ewww/. Please adjust permissions or create the folder. If you have installed the tools elsewhere on your system, check the option to ‘Use system paths’. * EWWW Image Optimizer requires jpegtran, optipng or pngout, and gifsicle. You are missing: jpegtran, optipng, gifsicle, pngout. Please install via the Settings Page. If the one-click install links don’t work for you, try the Installation Instructions. * EWWW Image Optimizer requires exec(). Your system administrator has disabled this function. * jpegtran was not installed, check permissions on the wp-content/ewww folder. * Thank you for your time * [http://wordpress.org/extend/plugins/ewww-image-optimizer/](http://wordpress.org/extend/plugins/ewww-image-optimizer/) Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [nosilver4u](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [13 years, 2 months ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532554) * The problematic one is this: * EWWW Image Optimizer requires exec(). Your system administrator has disabled this function. * This is a requirement, and there is absolutely no way around it. Ask your webhost to enable it, if they won’t, you’re out of luck. * Thread Starter [PNV](https://wordpress.org/support/users/pnv/) * (@pnv) * [13 years ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532621) * Thank you, I have changed to bluehost and now the plugin status is all OK but i still get this: * EWWW Image Optimizer couldn’t install tools in /home5/relevan3/public_html/k1xtremefighter/ wp-content/ewww/. Please adjust permissions or create the folder. If you have installed the tools elsewhere on your system, check the option to ‘Use system paths’. For more details, visit the Settings Page or the Installation Instructions. * I changed all the permissions. * and if i check the option to ‘Use system paths’. the plugins all say missing * Plugin Author [nosilver4u](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [13 years ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532622) * Turn on debugging in the latest version of the plugin, and use pastebin to post the information in yellow on the Setting page. * Somewhat irrelevant at this point, but I’m surprised that it isn’t detecting jpegtran on your system. I use bluehost, and all my servers have had that preinstalled. You could contact their support and find out why it isn’t there if you want. Probably not necessary though, since all the bundled tools are there and working anyway. * Thread Starter [PNV](https://wordpress.org/support/users/pnv/) * (@pnv) * [13 years ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532623) * ok, so heres what i got: * Debug Log * ``` relevan3 ewww_image_optimizer_notice_utils() ewww_image_optimizer_install_tools() Checking/Installing tools in /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/ wp-content/ewww permissions: 0777 ewww_image_optimizer_install_paths() generated paths: /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64 /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/optipng-linux /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/gifsicle-linux /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle jpegtran found, different size, attempting to replace Couldn't copy jpegtran 64-bit linux detected while installing tools ewww_image_optimizer_md5check() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom: 2dab67e5f223b70c43b2fef355b39d3f copying /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/jpegtran-linux to /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom Couldn't copy 32-bit jpegtran to jpegtran-custom jpegtran-custom (32-bit) permissions: 0755 gifsicle found, different size, attempting to replace Couldn't copy gifsicle optipng found, different size, attempting to replace Couldn't copy optipng Linux/UNIX style OS, checking permissions jpegtran permissions: 0755 gifislce permissions: 0755 optipng permissions: 0755 ewww_image_optimizer_path_check() found /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran, testing... ewww_image_optimizer_md5check() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran: d41d8cd98f00b204e9800998ecf8427e found /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom, testing... ewww_image_optimizer_mimetype() testing mimetype: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom finfo_file: application/x-executable ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom: Independent JPEG Group's JPEGTRAN, version 9 13-Jan-2013 found /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng, testing... ewww_image_optimizer_md5check() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng: 4eb91937291ce5038d0c68f5f2edbcfd ewww_image_optimizer_mimetype() testing mimetype: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng finfo_file: application/x-executable ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng: OptiPNG version 0.7.4 found /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle, testing... ewww_image_optimizer_md5check() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle: 44273fad7b3fd1145bfcf35189648f66 ewww_image_optimizer_mimetype() testing mimetype: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle finfo_file: application/x-executable ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle: LCDF Gifsicle 1.70 found /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static, testing... ewww_image_optimizer_md5check() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static: 670a0924e9d042be2c60cd4f3ce1d975 ewww_image_optimizer_mimetype() testing mimetype: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static finfo_file: application/x-executable ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static: PNGOUT [In:{PNG,JPG,GIF,TGA,PCX,BMP}] (Out:PNG) (options...) Feb 21 2013 using: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom using: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng using: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle using: /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static ewww_image_optimizer_options() ewww_image_optimizer_install_paths() generated paths: /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64 /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/optipng-linux /home5/relevan3/public_html/k1xtremefighter/wp-content/plugins/ewww-image-optimizer/gifsicle-linux /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/jpegtran-custom: Independent JPEG Group's JPEGTRAN, version 9 13-Jan-2013 ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/optipng: OptiPNG version 0.7.4 ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/gifsicle: LCDF Gifsicle 1.70 ewww_image_optimizer_tool_found() /home5/relevan3/public_html/k1xtremefighter/wp-content/ewww/pngout-static: PNGOUT [In:{PNG,JPG,GIF,TGA,PCX,BMP}] (Out:PNG) (options...) Feb 21 2013 ewww_image_optimizer_gd_support() GD found, supports: GD Version: bundled (2.0.34 compatible) FreeType Support: 1 FreeType Linkage: with freetype T1Lib Support: 1 GIF Read Support: 1 GIF Create Support: 1 JPEG Support: 1 PNG Support: 1 WBMP Support: 1 XPM Support: 1 XBM Support: 1 JIS-mapped Japanese Font Support: ewww_image_optimizer_tool_found() convert: Version: ImageMagick 6.7.9-10 2012-10-05 Q16 http://www.imagemagick.org disabled functions: ewww_image_optimizer_tool_found() /usr/bin/file: magic file from /etc/magic:/usr/share/misc/magic ewww_image_optimizer_tool_found() /usr/bin/nice: sh: /usr/bin/nice: No such file or directory ewww_image_optimizer_tool_found() nice: 0 ewww_image_optimizer_tool_found() tar: tar (GNU tar) 1.23 ewww_image_optimizer_jpeg_background() ewww_image_optimizer_jpeg_background() ewww_image_optimizer_jpg_quality() ``` * Plugin Author [nosilver4u](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [13 years ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532624) * Quite strange. It appears that most everything is successful, except the 64-bit jpegtran must have gotten botched in the transfer to the new host. However, the file comparisons must be failing, because it is still trying to copy the binaries when it shouldn’t, and the permissions look right. What I suspect though, is that perhaps you haven’t changed ownership on the files since you copied them over from your previous host. * Something like this should fix it (and prevent errors in the future that will likely come up): * `chown -R relevan3 /home5/relevan3/public_html/` * You’ll need to run that via ssh (you may be able to get bluehost support to run it for you if you aren’t familiar with the shell. If relevan3 isn’t your username, change that to the right username for your account. The command will apply to all files within your public_html/ folder, not just the wordpress install at klxtremefighter/. That way, if there are other sites you moved over, this will fix the ownership on those files too. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Nothing is working’ is closed to new replies. * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276) * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/) * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/) * 5 replies * 2 participants * Last reply from: [nosilver4u](https://wordpress.org/support/users/nosilver4u/) * Last activity: [13 years ago](https://wordpress.org/support/topic/nothing-is-working-4/#post-3532624) * Status: resolved