Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi c h,

    thank you for noticing the problem. We apologize for the inconvenience. We will send it right away to our developers to get it fixed.

    To assess the issue more efficiently could you inform us if this issue has occured prior to the latest update or has it only been a recent problem?

    Regards,

    Plugin Author Rustaurius

    (@rustaurius)

    Also, can you provide a link to the site, let us know whether creating a user through the wordpress dashboard works, whether you’re using any attributes in the shortcode, and what types of fields you’re using on your site?

    Thread Starter c h

    (@hortacristian)

    Hello, this was fresh installed last night, no updates in between. WP Version 4.2.4.

    I am able to create users from the dashboard. However, I can’t login using the login page in the front end. https://willies-transports.com/login/ (no error message either) – using shortcode [login]

    Here is the registration link

    https://willies-transports.com/registration/ – using short code [register]

    Thank you for your help!

    Thread Starter c h

    (@hortacristian)

    In the console, I see a 403 (Forbidden) error.

    POST https://willies-transports.com/registration/ 403 (Forbidden)

    Thread Starter c h

    (@hortacristian)

    Update

    After seeing the 403 error on my browser’s console, I decided to take a look at my host configurations. It turned out my hosting provider had some ModSecurity rules in place. After talking to the support team and whitelisting, the registration form works as intended.

    I hope this helps someone in the same position.

Viewing 5 replies - 1 through 5 (of 5 total)
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