Support » Plugin: Social Share Icons & Social Share Buttons » Nothing Displays?! Broken Menus?

  • http://dluxcode.ninja
    WP 4.9.8
    Plugin V2.9.0

    http://granitecitygearheads.com
    WP 4.1.24
    Plugin V2.2.1

    Both sites are having the same issue. The main page has a set of share buttons that are not showing up. The plugin admin page appears broken and basically won’t let us click anything. What’s causing this, and how do we fix it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author socialdude

    (@socialdude)

    Thanks for reaching out.

    In that case, most likely you have a plugin activated which messes with our plugin’s dashboard. Could you please de-activate the other plugins one by one to see which one is the culprit?

    These sites are mirrors of each other, so I will test plugins on the .ninja site.

    After testing by deactivating each plugin individually, and reactivating after eliminating it as a possible cause, no plugin restored functionality to the share buttons and dashboard that manages them.

    Ideas on what to try to next?

    I also checked the theme by changing that to 2017 and that did not seem to have any effect either. You might try looking at the CSS on the main page, as the HTML elements for a set of your social buttons are present there, but it’s not displaying for some reason. (The radio buttons you have on your dashboard have disappeared from display but not code in similar fashion.)

    Plugin Author socialdude

    (@socialdude)

    Ok that’s very strange. We would need to deep-dive into this. That requires access to your site, which we’re not allowed to ask for in these forums. We suggest you get this plugin https://www.ultimatelysocial.com/installing-the-plugin/ so that we can have a look at everything. It is very cheap (esp. considering all the support we provide) and has tons of cool features. It comes with full money back guarantee.

Viewing 4 replies - 1 through 4 (of 4 total)
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