Title: Nothing appears
Last modified: March 2, 2017

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# Nothing appears

 *  Resolved [mrsmile1983](https://wordpress.org/support/users/mrsmile1983/)
 * (@mrsmile1983)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/)
 * Hi:
 * I updated the wordpress-popup plugin to your last version Hustle. It looks amazing
   but, it doesnt work for me. I tried all options from the menu, a lots of Browsers,
   I delete all my old popups and create it agains, uninstall the plugin and install
   again even I copy the shortcode and I inserted it in some pages (I think that
   its only for a external site, but I not sure)… nothing works. Easily, the popup
   not appears.
 * My website is victormdelpozo.es
 * Whats is wrong for me?
 * Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8866928)
 * Hello [@mrsmile1983](https://wordpress.org/support/users/mrsmile1983/)
 * Hope you’re doing well!
 * Please make sure that the Custom Content/Opt-ins are activated. Navigate to Hustle
   > Custom Content and enable created PopUps. Please see the screenshot:
 * If Custom Content item is enabled, edit it and navigate to Display Settings, 
   make sure that Pop Up or Slide In are enabled:
 * Let me know how it went!
 * Kind regards,
    Nastia
 *  [doffine](https://wordpress.org/support/users/doffine/)
 * (@doffine)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8867043)
 * It’s somehow not possible to “save” enabling of Custom Content. You can use the
   switch but on next page load it’s switched off again.
 *  Thread Starter [mrsmile1983](https://wordpress.org/support/users/mrsmile1983/)
 * (@mrsmile1983)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8867169)
 * Hi and thanks for you quickly answer.
 * Of course I have enabled all of what you said. Is it necessary to use the short
   code? Now I dont use it but previously I tried to copy and paste in a some Page
   of my website.
    -  This reply was modified 9 years, 4 months ago by [mrsmile1983](https://wordpress.org/support/users/mrsmile1983/).
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8867640)
 * Hello [@mrsmile1983](https://wordpress.org/support/users/mrsmile1983/),
 * Would you please enable debugging by adding the following to wp-config.php file?
 *     ```
       define( 'WP_DEBUG', true );
       define( 'WP_DEBUG_LOG', true );
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * Make sure that you insert this line BEFORE `/* That's all, stop editing! Happy
   blogging. */` in the wp-config.php file.
 * Visit the pages where the Custom Content should appear, this way all errors will
   be saved in the debug.log file inside the /wp-content/ directory.
 * Please upload the debug.log to a sharing service so we could check it out.
 * Cheers,
    Nastia
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8867648)
 * Hello [@doffine](https://wordpress.org/support/users/doffine/),
 * I can’t replicate this issue on my site. Per [WordPress forum regulations](https://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please create a new thread and describe the issue you have.
 * Cheers,
    Nastia
 *  Thread Starter [mrsmile1983](https://wordpress.org/support/users/mrsmile1983/)
 * (@mrsmile1983)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8869197)
 * Solved! I tried to activate the one second trigger delayed and it’s worked for
   me.
 * Thanks!
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8870584)
 * Glad you got it working. We hope you enjoy using Hustle. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Nothing appears’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
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 * 7 replies
 * 4 participants
 * Last reply from: [jdailey](https://wordpress.org/support/users/jdailey/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/nothing-appears-17/#post-8870584)
 * Status: resolved