• Hello,

    I am working with a local PTA group to help them with their fund-raising efforts for the elementary school. So far, this plug in is just what I need to help them do some online selling.

    However, there is one more thing they need to do; at the time of checkout, they need to collect the student name from the buyer. This needs to be a required field. I have seen the ‘Note to Seller’ settings. That is close, but has a few problems. For one, when using a mobile device, that field does not show up when checking out, so it isn’t available. Also, when it is available, it is not required.

    Is there a way to add the functionality I am looking for?

    • This topic was modified 8 years, 1 month ago by wiggy353.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, in regards to the issue of not seeing the field in a mobile device did you clear the browser cache in the mobile device? Do you see this field in a computer or laptop?

    Regards

    Thread Starter wiggy353

    (@wiggy353)

    Thanks for the reply. Yes, I have cleared the cache on the mobile device. Yes, I see the field on a computer. I’ll even provide you a link:

    http://twinpeaksptf.com/?page_id=62

    if you go to the above page, add an item to the cart, then hit the ‘Check Out with Paypal’ button. You will be taken to Paypal to complete the transaction. Select ‘Pay with Debit or Credit Card’. On a computer, you will see a field that says ‘Name of student to send the tickets home with:’ and you can add text there. On a mobile device, that line/field does not exist.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I don’t see ‘Name of student to send the tickets home with:’ in my computer.

    Thread Starter wiggy353

    (@wiggy353)

    OK, so maybe it isn’t just on the mobile device. I just checked a second computer on my end and it doesn’t have that field either. Maybe it is a browser thing. So now it just seems like there isn’t any way to add the note to seller at all. So I’m not sure what is going on. Is it a Paypal setting?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Some in the past have reported issues similar to yours. I suggest that you get in contact with PayPal about this. Let us know what PayPal say.

    Thank you

    Thread Starter wiggy353

    (@wiggy353)

    Thank you for your help. I started working with Paypal and realized that many people have been looking for the same information and there has been no solution. What I really need is to be able to collect a note to the seller outside of the Paypal function, meaning collect it before the buyer ever gets to the Paypal checkout page. And I also need for it to be a required field. This just doesn’t seem possible with this plugin. I will have to keep searching for a solution that fits my needs, or find someone smarter than myself to help do it.

    Thanks again.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    There is another solution. You might like to try the following eStore plugin. Let me know if this helps you.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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