Support » Plugin: Plugin Notes Plus » Note not added

Note not added

  • Resolved taggie

    (@taggie)


    2 months, 2 weeks ago

    Have just installed this on a site I look after, but it just doesn’t work.
    The note is not saved and instead of my name and date appearing “null | 1970-01-01” is shown.
    Site uses WP 5.2.2, PHP 7.2, Emporium theme (no longer available for download but worked perfectly on updating to WP 5.2.2, no other plugins with any issues).

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author jamiebergen

    (@jamiebergen)

    2 months, 2 weeks ago

    I’m sorry that it’s not working for you. I have tested the latest version of the plugin with PHP 7.2 / WP 5.2.2, and I’m not able to reproduce the issue that you describe. If you can give me temporary admin access to the site, that would probably help me to diagnose the issue. If not, more information about the other plugins that you’re running, whether you’re seeing any errors in the console, and what your $wpdb->prefix_plugin_notes_plus database table looks like would be helpful.

    Thanks,
    Jamie

    Plugin Author jamiebergen

    (@jamiebergen)

    2 months ago

    Since I haven’t heard anything, I’ll mark this as resolved. Feel free to reach out with the additional information I requested if you would still like to troubleshoot. I suspect that there is a conflict with another plugin or theme.

Viewing 2 replies - 1 through 2 (of 2 total)
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