Title: NOT_FOUND Last modified: February 6, 2021 --- # NOT_FOUND * Resolved [bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) * (@bmcsmartin77) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/) * Hi, * I read the other threads about this problem. My service is not specific, it is an area. My question in this case still we can not use this plugin? * { “html_attributions”: [], “status”: “NOT_FOUND” } * ID: ChIJ4dVEeCbBa0cRhyT4Xu2qkL8 Name: BG-Design – Honlapkészítés, Weboldal tervezés és webáruház készítés * Thanks. Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14012383) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) I’ll check shortly. AFTK. * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14013466) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) I’ve check this place and I see you have 3 reviews with the most recent a few days ago. * I’ll check your details in more detail tomorrow as the retrieved data from the Places API may not offer any reviews. Just leave it with me and I’ll report back. * Thread Starter [bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) * (@bmcsmartin77) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14013656) * Thank you. * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14014542) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) I have added the Place ID (`ChIJ4dVEeCbBa0cRhyT4Xu2qkL8`) to my development website and receive the same information: * ``` { "html_attributions": [], "status": "NOT_FOUND" } ``` * I have checked in the [Place ID Finder](https://developers.google.com/maps/documentation/javascript/examples/places-placeid-finder) and I cannot find it listed in the Places database: * [⌊Place ID Search Results⌉⌊Place ID Search Results⌉[ * Please check that your business is listed with [Google My Business](https://business.google.com) and it is a specific location; not a coverage area. * Once you can find your business listed [here](https://developers.google.com/maps/documentation/javascript/examples/places-placeid-finder), searching by the business’s name, you’ll be on track to download your reviews. - This reply was modified 5 years, 3 months ago by [Noah Hearle](https://wordpress.org/support/users/designextreme/). Reason: First paragraph with example added * Thread Starter [bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) * (@bmcsmartin77) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14015045) * “and it is a specific location; not a coverage area.” – It hasn’t got a specific location it is 100% online business. In this case I can not show my Google reviews on my site? * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14015090) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) The Google Places API only supplies data for business with a single physical location _and_ those with a result in the [Places ID Finder](https://developers.google.com/maps/documentation/javascript/examples/places-placeid-finder). If you cannot find it there, then you will not be able to retrieve data from the Places API. Consequently, there is no data to use for your reviews. * If you have any physical presence (i.e. a business registration address), I recommend using this as a basis for your [Google My Business](https://business.google.com/) listing and you’ll be able to start retrieving data for reviews among other information. * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14015104) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) Currently, you have a _coverage area:_ * [⌊BG Design Snippet in Google⌉⌊BG Design Snippet in Google⌉[ * Thread Starter [bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) * (@bmcsmartin77) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14015110) * I see, thank you. It does not make sense Google just provide data for physical location business in 2021. * Yes because I provide service in these countries. * In this case I need to use the seat address!? * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14015134) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) I agree with you. The change last year to restrict to just one physical location was annoying. I understand why _some_ data would no longer be relevant (such as an address), but information such as reviews would be remain valid. * You’re welcome to complain to the Google My Business team about it. Perhaps if they receive enough feedback, they’ll reinstate the Place API data for coverage areas like yours? * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14018290) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) I can see your 3 reviews in my development website. You can use your Google reviews through the Places API. 🙂 * Thread Starter [bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) * (@bmcsmartin77) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14018672) * Hi, * Yes, because I set up the seat address so not anymore coverage area… * Where can I complain to Google My business team? * Plugin Author [Noah Hearle](https://wordpress.org/support/users/designextreme/) * (@designextreme) * [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14019305) * [@bmcsmartin77](https://wordpress.org/support/users/bmcsmartin77/) In the Google Cloud service, you can click on the [help icon](https://console.cloud.google.com/support) in the top right to request help and report issues. I’ve used this as a starting point on previous occasions – usually finding a solution to my problem. * Another way, is through [Google My Business](https://business.google.com/) support chat – but they may simple redirect you to the Google Cloud support. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘NOT_FOUND’ is closed to new replies. * ![](https://ps.w.org/g-business-reviews-rating/assets/icon.svg?rev=2722684) * [Reviews and Rating – Google Reviews](https://wordpress.org/plugins/g-business-reviews-rating/) * [Frequently Asked Questions](https://wordpress.org/plugins/g-business-reviews-rating/#faq) * [Support Threads](https://wordpress.org/support/plugin/g-business-reviews-rating/) * [Active Topics](https://wordpress.org/support/plugin/g-business-reviews-rating/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/g-business-reviews-rating/unresolved/) * [Reviews](https://wordpress.org/support/plugin/g-business-reviews-rating/reviews/) ## Tags * [coverage area](https://wordpress.org/support/topic-tag/coverage-area/) * [no reviews](https://wordpress.org/support/topic-tag/no-reviews/) * [not-found](https://wordpress.org/support/topic-tag/not-found/) * 12 replies * 2 participants * Last reply from: [Noah Hearle](https://wordpress.org/support/users/designextreme/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/not_found-2/#post-14019305) * Status: resolved