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Not worth the time

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  • esmi


    Forum Moderator

    How do you know that the error wasn’t yours? Why didn’t you try to contact the plugin’s author about this by posting a topic in the plugin’s dedicated sub-forum?

    Try reviewing:

    Plugin Author Justin Sainton


    Hi icecappacino,

    Really sorry to hear that you had some issues with our plugin. Curious, actually, as to why you gave us two stars 🙂 I can assure you, the premium support guys would love nothing more than their queues going down, not up 🙂

    I’d love to hear about any bugs you encountered and see how we can help eliminate them. As in any software package, there are legitimate bugs – but sometimes, it’s a simple matter of an old theme conflict or a configuration issue.

    Let me know if there is anything I can do to help!

    No worries folks.

    There’s plenty of community based (free) support available for anyone who asks. And if you find a real bug, it’s easy to get it into the open source development system on gitHub.

    If you really get stuck with a problem nobody can figure out if it is a plugin bug or something else it’s great to have the option of paid support.


Viewing 3 replies - 1 through 3 (of 3 total)
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