Conflicts can occur with CloudFlare

  • chezemstudio

    (@chezemstudio)


    8 years, 4 months ago

    I changed my rating to 4 Stars. My original review in quotes. I’ve modified my review because of the excellent support I received to solve my problems with Cloudflare.
    I have since wiped the site, turned off Cloudflare and started over with a fresh install. Jetpack is now working fine. Cloudflare can work with Jetpack, but the updated support page for this must be followed carefully.

    After 7 hours of following the troubleshooting advice, install the cloudflare plugins, altering .php code, etc. I threw in the towel.

    no plugin is worth this much frustration.
    And, no, I am not going to abandon the use of CloudFlare for the sake of one plugin.

    Sorry, but make it simple to install with cloudflare enabled sites or forget it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 4 months ago

    I’m sorry to hear you’ve run into issues.

    If you want to use Jetpack on a site using CloudFlare and a CloudFlare SSL certificate, there are indeed a few additional things to configure. These things are all outlined here:
    http://jetpack.me/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    I hope this helps.

    Thread Starter chezemstudio

    (@chezemstudio)

    8 years, 4 months ago

    Thanks for the feedback Jeremy,

    I performed each of the 8 steps on that page [the link you provided].
    I had already found that page and performed all the steps successfully, all but steps 5, and 6. These are in error. The Syntax is missing the [_] (underscore).
    The corrected steps should look like this;
    /**
    * Admin over SSL
    */
    define(‘FORCE_SSL_ADMIN’, true);

    /**
    * Set port to 443
    */
    $_SERVER[‘SERVER_PORT’] = 443;

    Please note I am not-in-the-least a programmer. (i’m an artist). But I noticed that the existing php code had underscores. The example steps, 5 and 6, without the underscores, did not work. I received an error and the site would not load. After adding underscores, the site loads with no errors.

    I’ve been corresponding w/ Jen H. your “happiness engineer” and she has been very helpful. After numerous emails, she suggested turning off all plugins and starting from scratch. (after the 8 steps were performed, of course). The only other plugins I had installed were Akismet and Regenerate Thumbnails.

    So in summary; This is what worked:
    1- Perform the 8-Step Cloudflare-Jetpack procedure,
    2- making sure steps 5 and 6 have underscores,
    3- disable all plugins except Jetpack, Cloudflare, and CloudFlare Flexible SSL,
    4- go back to Cloudflare.com and clear all caches,
    5- Connect Jetpak to WordPress.com,
    6- re-activate other plugins, one-by-one.

    It would be great if you could create a more detailed Support Page for Cloudflare users that lists all the steps, and warnings in detail, for us non-coder types.

    Thanks for all the help,

    Doug Chezem

    Thread Starter chezemstudio

    (@chezemstudio)

    8 years, 4 months ago

    I can’t change the rating stars on my first post.

    I’d give you 3 stars right now, because the excellent and responsive support folks made up for the lack of precise and detailed procedure for Cloudflare-Jetpack setup.

    I’d give you 5 stars if the process was simple and clear.

    The Plugin, itself, is certainly worthy of 5 stars.

    Doug

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 4 months ago

    The Syntax is missing the [_] (underscore).

    I’m not sure I understand what you mean. Do you see anything different on your end?
    http://i.wpne.ws/e56b

    If so, could you let me know what you see, by posting a screenshot here, or sending one to Jen? You can use http://snag.gy/ to share your screenshots here.

    It might also be useful if you could let me know what browser you’re using at the moment.

    I’m glad Jen helped you figure things out.

    It would be great if you could create a more detailed Support Page for Cloudflare users that lists all the steps, and warnings in detail, for us non-coder types.

    Deactivating other plugins shouldn’t be necessary, but I’ll run through the process again and see if I need to deactivate plugins this time around. If necessary, I’ll update the post with the details.

    Thanks for the feedback!

    Thread Starter chezemstudio

    (@chezemstudio)

    8 years, 4 months ago

    Support page is now updated to show the proper syntax for steps 5 and 6, with the required underscores.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Conflicts can occur with CloudFlare’ is closed to new replies.