Not working – Woocommerce Version 10.2.2

  • muesly_lover

    (@muesly_lover)


    3 months, 4 weeks ago

    # Setup Information:

    • Fresh install for testing – no plugin
    • WooCommerce: Version 10.2.2
    • Sendcloud Shipping: Version 1.0.16
    • Theme: Twenty Twenty-Five

    —

    # Issue:

    The plugin and API connection are successful, but Service Point Delivery options are not appearing at checkout. The feature is correctly activated, and this has been confirmed by the Sendcloud support team. Debugging Details:

    While debugging, I found that a variable is never initialized in the following file:

    sendcloud-connected-shipping/includes/Controllers/Api/class-service-point-controller.php

    Specifically, this line seems problematic:

    $this->config_service->set_service_point_script( $data['script_url'] );

    In the database table ####_sendcloud_configs, the plugin appears to be looking for the value with the key:

    SERVICE_POINT_SCRIPT

    But this value is never set, so the Service Point script is not being loaded on the frontend.

    —

    # Current Status:

    Awaiting support or further guidance to resolve the issue.

Viewing 1 replies (of 1 total)
  • developmentsendcloud

    (@developmentsendcloud)

    3 months, 3 weeks ago

    Good morning,

    Thank you very much for taking the time to leave this post and for the debugging actions you performed. In this case, I kindly ask you to await a resolution from our Support Team, who are responsible for evaluating the issue and forwarding it to the appropriate department.

    After a deeper investigation and once all evidence has been gathered, we will initiate a project with the Development Team to address the problems.

    We’ll be glad to assist you further, so please don’t hesitate to contact our Support Team if needed.

    Best regards,
    Sendcloud Team

Viewing 1 replies (of 1 total)

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