Not working with YITH WooCommerce Advanced Reviews

Resolved miguel1876
(@miguel1876)

4 years, 9 months ago

Hi there

I was wondering if you could add compatibility with YITH WooCommerce Advanced Reviews. I tried it, however the Avatar loads for only a very quick second and then it disappears. When I look at the source code, I can see that your Plugin code never loads.
Any chance you can look into it? I can send you the Plugin if needed.

Thanks so much in advance for your help.

Cheers

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)

Plugin Author Sibin Grasic
(@seebeen)

4 years, 8 months ago

Hello Miguel,

I’ll gladly look into it.

Can you send me the plugin via e-mail: support@sgi.io

I’ll try to add the support for YITH reviews as soon as possible.

Cheers,
Sibin

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hi

Thank you so very much.

I sent you an email.

Cheers

Plugin Author Sibin Grasic
(@seebeen)

4 years, 8 months ago

Version 2.7 is out which fixes this issue.

I’d appreciate it if you left a review for the plugin.

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hi there… You are amazing!
Thank you very much!!

I just have one more issue and I am so sorry for the trouble. It looks like the Plugin pulls in the first letter of the email address instead of the Display Name or Author Name.
See screenshot: https://imgur.com/a/DVZoQWl

Is it possible to make it the first letter of the Display Name/Author Name?

Thanks

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

PS. I will be happy to make the necessary changes in the code if needed, if you tell me what the changes are 🙂

Thanks
Plugin Author Sibin Grasic
(@seebeen)

4 years, 8 months ago
You can change it like this:

In YITH review plugin folder:

templates/ywar-review.php – line 56

Replace:

echo get_avatar ( $review_author_data["display_email"], apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );

with
```
$comment_id = get_post_meta( $review->ID, YITH_YWAR_META_COMMENT_ID, true );
$comment = get_comment( $comment_id );
echo get_avatar ( $comment, apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
```
- This reply was modified 4 years, 8 months ago by Sibin Grasic.
- This reply was modified 4 years, 8 months ago by Sibin Grasic.
Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hi
Thanks but now the first letter doesn’t show up. Only the background color.
Also you can see a warning for a quick second or two while the page is loading.
https://rarinutrition.com/infinity/

Please advise.

Thanks
Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago
The full if statement was changed like this:

I replaced:
```
<?php if ( $user && ! $review_author_data['is_modified_user'] ):
   echo get_avatar ( $user->ID, apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
   else:
   echo get_avatar ( $review_author_data["display_email"], apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
   endif; ?>
```
with this:
```
<?php if ( $user && ! $review_author_data['is_modified_user'] ):
   echo get_avatar ( $user->ID, apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
   else:
   $comment_id = get_post_meta( $review->ID, YITH_YWAR_META_COMMENT_ID, true );
   $comment = get_comment( $comment_id );
   echo get_avatar ( $comment, apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
   endif; ?>
```
- This reply was modified 4 years, 8 months ago by miguel1876.
Plugin Author Sibin Grasic
(@seebeen)

4 years, 8 months ago
Try this piece instead:
```
global $comment;

			$comment_id = get_post_meta( $review->ID, YITH_YWAR_META_COMMENT_ID, true );
			$comment = get_comment( $comment_id );
			echo get_avatar ( $comment, apply_filters ( 'woocommerce_review_gravatar_size', '60' ) );
```
Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Thanks but it’s still not working properly.
My client Chris B was the one who added most of the reviews from Amazon. So all the reviews he added are showing with the first letter “C” instead of the edited Author name’s first letter.

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hello
I didn’t hear back so I am just checking to see if you have a solution to the issue?

Thanks
Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago
It seems that you are no longer replying nor helping with this.
Are you not able to help any longer?
- This reply was modified 4 years, 8 months ago by miguel1876.
Plugin Author Sibin Grasic
(@seebeen)

4 years, 8 months ago

Hello Miguel,

I’ve sent you out a very detailed e-mail about your issue.
Did you get it?

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hi.
No, I did not get it :/

Thread Starter miguel1876
(@miguel1876)

4 years, 8 months ago

Hi… I just saw it. So sorry, It was in my SPAM mail.
Just added you on Skype

Viewing 15 replies - 1 through 15 (of 15 total)

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