not working with safari

  • Resolved katia_d

    (@uroboro_comunicazione)


    4 years, 5 months ago

    Hi, on Safari browser the widget doesn’t stay fixed and jumps at the bottom of the page: can you help me to fix this problem?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous User 15026628

    (@anonymized-15026628)

    4 years, 3 months ago

    Hi katia_d

    I’m sorry for the delay. I can see your point. It works well in Firefox and Chrome but not in Safari 12.1/Mojave.

    Please try to enable “Disable MutationObserver” in your Fixed Widget options (compatibility). Furthermore try both, disable and enable “Use jQuery(window).load() hook”.

    Does that help?

    Kind regards, Odilo

    Thread Starter katia_d

    (@uroboro_comunicazione)

    4 years, 3 months ago

    Thank you, Odilo, but none of the settings change suggested above fixed the problem 🙁

    Anonymous User 15026628

    (@anonymized-15026628)

    4 years, 2 months ago

    Hi katia_d

    OK, I’m sorry. I take this on my list of bugs to fix.
    Thanks for your feedback.

    Kind regards, Odilo

Viewing 3 replies - 1 through 3 (of 3 total)
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