Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Not working with novo map

  • Resolved helloplanetat

    (@helloplanetat)


    Hey!
    thanks for the great plugin. I just have one small problem: I’m using the novo map plugin (as you can see in the link). Somehow the complianz plugin causes some problems with that one:

    If you click on a marker, an infobox should open. As long as the complianz plugin is activated, that doesn’t work (if i deactivate it, everything works fine). I also get an errormessage in the backend in complianz that says: “Uncaught_ReferenceError:_google_is_not_defined in Zeile 127 von https://rauf-und-davon_at/wp-content/plugins/novo-map/public/assets/js/infobox_js”. I already deactivated Google Maps under integrations, that didn’t solve the problem.

    Can you maybe help me?

    All the best and thanks,
    Daniel

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @helloplanetat,

    Could you try adding; infobox.js to the script center;

    as Unique URL of a script that needs to be blocked for consent.

    It’s under Complianz -> Integrations -> Script Center.

    regards Aert

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi,
    i added it and sadly the infoboxes still don’t open.
    All the best,
    Daniel

    Thread Starter helloplanetat

    (@helloplanetat)

    now it says in the backend: “Uncaught_ReferenceError:_infobox_is_not_defined in Zeile 1 von” – if that helps or has anything to do with that ๐Ÿ™‚

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @helloplanetat,

    We will have a look at the plugin, and create an integration so it works out of the box (hopefully).

    Will get back to you soon,

    regards Aert

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi Aert,
    Thanks that would be awesome as i really like the novomap plugin!
    All the best,
    Daniel

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @helloplanetat,

    This will be shipped with our next update, I will post the integration here soon, this will be before the official update.

    regards Aert

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi Aert,
    thank you very very much!
    All the best,
    Daniel

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi @aahulsebos !
    i updated the Plug In and it’s still not working ๐Ÿ™
    all the best,
    Daniel

    Plugin Contributor jarnovos

    (@jarnovos)

    @helloplanetat

    Do you still have the previously added lines in your Script Center? If so, could you remove them?

    Kind regards,
    Jarno

    Thread Starter helloplanetat

    (@helloplanetat)

    Hello @jarnovos
    all the lines from the Script Center are removed. Sadly it’s still not working.
    All the best and thanks,
    Daniel

    Thread Starter helloplanetat

    (@helloplanetat)

    Hello @jarnovos ,
    any ideas what the problem is with novo map?
    It still says:

    infobox.js?ver=5.6.2:127 Uncaught ReferenceError: google is not defined
        at infobox.js?ver=5.6.2:127
    (anonymous) @ infobox.js?ver=5.6.2:127
    complianz.min.js?ver=4.9.9:1 opt-in
    complianz.min.js?ver=4.9.9:1 fire cmplz_event_functional
    complianz.min.js?ver=4.9.9:1 

    All the best,
    Daniel

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @helloplanetat,

    Could you please try the following fix? https://we.tl/t-hv8Hexdd2I

    Upload this .zip file to WordPress manually (WordPress Dashboard > “Plugins” > “Add New” > “Upload”). If WordPress asks whether the existing file should be replaced, select “Replace”.

    Kind regards,
    Jarno

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi @jarnovos ,
    thanks for getting back. Sadly it’s still not working.
    All the best,
    Daniel

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi,

    Is the Novo Map integration enabled under Integrations – Plugins?

    When enabled the infobox.js should be blocked. Right now I get an error, whereby infobox.js still tries to call a function. Which shouldn’t be possible when this integration is enabled,

    Let me know,

    The branche with this fix is still available here;
    https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/novo-maps

    regards Aert

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi @aahulsebos,
    the novo map doesn’t appear in the list. I just have:

    Advanced Custom Fields
    WP Forms
    WP Rocket

    Did i do something wrong?

    All the best,
    Daniel

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Not working with novo map’ is closed to new replies.