Support » Plugin: WordPress Lucky Wheel - Spin a Sale » Not working with Edge and Chrome

  • phil2019

    (@phil2019)


    Hi, I found how to customize it to my needs, so you dont need to answer my precedent topic/help, thanks. New problem is that the wheel is working fine in Firefox but not on Edge or Chrome. In those browsers the wheel takes all the page and there is no enter your name and email boxes. So users cant turn the wheel and get disappointed. No scrolling either. Thanks for your advice. Check http://prntscr.com/pfo4sa

Viewing 7 replies - 1 through 7 (of 7 total)
  • Julian Vu

    (@julianvu)

    Hi @phil2019

    The plugin is working fine for us on Edge and Chrome. There can be a CSS conflict on your site.
    http://prntscr.com/pftqd6

    phil2019

    (@phil2019)

    Hi Julian, thanks for coming back quickly. I’m not tech and dont know css. I can try to place code where you ask if you have an idea to solve this. I am on last WP, REhub theme by wpsoul, Woocommerce. I will clean some plugin I am not using and retry, maybe a conflict there too.(?) To be able to have a different merchant with a different coupon code and address on each slide, I have to put urls inside brackets/value on the wheel settings to be send by email to winners. May try without too. Thanks again if any idea.

    phil2019

    (@phil2019)

    Confirmed, it was the urls integrated into value. So the only plan B I see is having only 1 product for winners, same on every slice and replace it every week with a week delay between spins (every day may be too much commitment). But its not a big coupons sellers setting. What would you suggest? Thanks for your advice.

    phil2019

    (@phil2019)

    Hi, just a follow up to tell you I finally understand your plugin doesn’t accept external links in the rich editors, on wheel or on emails. My goal is to offer a coupon with a link to the merchant via email, which means only 1 product the same for any slice, or better but not possible either, entering the coupon and link for each slice result send by different emails settings, 6, so we can offer 6 coupons from different merchants.

    I do not see this capability in your paid option, that’s why I did not bought it yet. Hoping my tests could be of some help or ideas for your future upgrades. As I said, if the paid version was opening this..:) Thanks. Have a super day.

    Plugin Author kimvt1991

    (@kimvt1991)

    Hi,
    I see that you use WooCommerce so please try this version https://wordpress.org/plugins/woo-lucky-wheel/
    This version can be used even if you don’t generate coupons.
    Please try it and let me know if the display problem is resolved.
    Regarding the url in prize, please capture a screenshot of how you expect it to work.
    Best regards

    phil2019

    (@phil2019)

    Hi, display problems comes only when I use http links on the wheel or on the emails. What I want to achieve is offering 1 coupon per slice with an email corresponding to the slice info customer needs to get is rebate.
    Screenshot1: http://prntscr.com/ph3ntg
    Because of https the wheel display doesn’t work properly (full page with no boxes for name and email, just the wheel full page.
    On email screenshot2: http://prntscr.com/ph3p7q
    Because I cannot put 1 coupon per slice with link, I wanted to use the email but again, if http present, the wheel doesn’t display again. No http and all is fine.
    I tried 1 coupon for all slices with 1 http, same. Saying coupon abc o here and efg go here is not professional at all and people get all links in one spin.
    How can I give info to the wheelers? How are they be able to reach the good website page to claim their coupon?
    I do use woocommerce but on an affiliate settings only, all products are linked, I do not sell anything.
    The last thing I see is to create my own products like Tees, cups, hats, then I may be able to place 6 different coupons on slices, but I still do not see how to tell winners which product goes with which coupon and direct them to that page only if I cant use links in emails. A special landing page but again if you have abc go here, efg go here…
    Or I can say in the email go to (https://)xyz.com and please put the link in good order before using it, but it do not look serious. Wonder what would happen if I put into brackets. Or maybe you adding an extra {enter link to page} code for each slice.
    Thanks for your advice, have a good day.

    Plugin Author kimvt1991

    (@kimvt1991)

    I suggest you try the version for wc because its design is updated and it’s much better this wp version and you can still use a custom value type https://prnt.sc/ph7yqb
    Please try it then we’ll continue to talk about other problems.
    Adding an extra {enter link to page} code for each slice is quite simple and i can update it if necessary.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Not working with Edge and Chrome’ is closed to new replies.