Support » Plugin: Boxzilla » Not working with ConvertKit Shortcode

  • Resolved ekaete


    Hi there,

    I want my form from the ConvertKit email service provider to show in my Boxzilla pop-up that shows when clicked. I tried putting my shortcode from ConvertKit in the text section of the Boxzilla form editor since the ConvertKit for WordPress plug-in exists. I also tried putting the HTML code for the ConvertKit in the text section of the Boxzilla form editor. A pop-up appears but the box is very small (much smaller than the 700px wide parameter I put) and it is completely blank. How can this be fixed please?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Lap


    Can you make a test page where you put the shortcode in the page (without a boxzilla box) and share a link to that page with us? Thanks!

    Hi @lapzor.

    When I made a test page, the shortcode did not show up.

    Then it dawned on me that it didn’t show up because the shortcode I used was a modal one, not an inline one.

    ConvertKit allows you to make various types of optins, including inline and modal. My thinking was that since Boxzilla was a pop-up, the modal would be appropriate. Then I realized that I was in a way “outsourcing” that modal function from Convertkit to Boxzilla, so I needed to pick the type of optin form that allowed it to just show up. That’s what the inline form does.

    So I switched the form from a modal form to an inline form in ConvertKit, tested the shortcode again, and it showed up on the test page. Then I put the new code in the plugin, deleted my cache, and it showed up without a problem.

    Thanks! 😊

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