Support » Plugin: SMTP Mailer » Not working with Contact form 7

  • Resolved colinswe

    (@colinswe)


    Hi
    I successfully installed SMTP Mailer and was able to send a test email with no problems.

    I was hoping to use this with Contact Form 7.

    Prior to installing SMTP Mailer Contact form 7 worked fine. However, after installing SMTP Mailer, contact form 7 is no longer working, gives the error “Failed to send your message. Please try later or contact the administrator by another method.”

    If I turn off the email send in Contact Form 7 the form works with no error – though of course no email is sent.

    Is there something I need to do to get this working either in SMTP mailer of Contact Form 7

    Colin

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I had the same problem when I configured SMTP Mailer.

    I think (I am not sure) the problem with Contact Form 7 and SMTP mailer configuration is the ‘From field’.
    With SMTP mailer configuration, you have to put a value in the ‘From’ field, and Contact Form 7 requires the email to belong to the site domain, otherwise, the relaying mail servers will think it’s a spoofed address.
    You don’t need to put any value in the ‘From’ field when you configure SMTP Mailer with GMail or Sendinblue. Just leave the ‘From’ empty.
    That’s my 5 cents. 🙂

    Oh, Mr. Alam correct me if I am wrong please!

    • This reply was modified 2 months, 3 weeks ago by sarahphp1.
    • This reply was modified 2 months, 3 weeks ago by sarahphp1.
    • This reply was modified 2 months, 3 weeks ago by sarahphp1.

    I have to add that this only happens with Gmail setup in SMTP Mailer.
    It does not happen with sendinblue.
    I have not tested the other mail service providers yet.

    Plugin Author Noor Alam

    (@naa986)

    @sarahphp1, From email address could definitely be the issue here with contact form 7. Thank you for these great tips 🙂

    You are welcome Mr. Alam
    I hope this will help others who face the same issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.