Support » Plugin: Srizon Facebook Album » Not working with certain FB pages

  • Resolved michent1

    (@michent1)


    I’m running into some issues with photos not populating from a specific facebook page. I don’t think it’s an issue with the plugin as i tested it with a different public page & it imported the gallery perfectly fine. But when i try to import facebook page with id gclaxclub for some reason it won’t display any images.
    Any idea what could cause that? I checked for plugin conflicts & tested other fb public pages on the same site/same wp page with no issues.

    https://wordpress.org/plugins/srizon-facebook-album/

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  • Plugin Author afzal_du

    (@afzal_du)

    Some page has restrictions for which giving user permission is necessary.
    Alternatively the page admin can remove the restrictions (mostly country or age restriction).
    Also if it’s listed under alcohol or similar category. It will also need a user permission.

    For giving user permission, you need to create your own app id and secret and click the get token button. There’s a video on how to set up your own app in the backend setup page (common options). Just follow that.

    Thanks!

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