Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author cubecolour

    (@numeeja)

    Please provide a link to your site.

    Are you using the MH Elegance lite theme from WordPress.org or are you using a different version of MH Elegance or a different theme:

    What shortcodes are you using for the tabs?

    Did you copy some example shortcodes from somewhere & paste them into your page content? If so, please delete those and retype them manually – in case the example code you copied in had invisible characters to prevent the shortcodes being activated on the original site.

    Are the tabs working when your theme is switched to a default theme such as twentyfifteen?

    Do the tabs function if you temporarily deactivate all other plugins?

    Thread Starter anishniranam

    (@anishniranam)

    me using the free version of the theme.

    short codes used are –

    [tabby title=”Tab 1″]

    [tabby title=”Tab 2″]

    [tabby title=”Tab 3″]

    [tabbyending]

    Yes, its working on other themes, issue is only with this one.

    deactivated all plugins – its still not working.

    Plugin Author cubecolour

    (@numeeja)

    please provide a link to a page on your site where you are using the tabby shortcodes.

    Thread Starter anishniranam

    (@anishniranam)

    Plugin Author cubecolour

    (@numeeja)

    I have installed mh elegance lite onto a test site and Tabby Responsive Tabs is working perfectly with the theme active.

    Have you edited the theme files at all on your site?

    When I view the page source on your site I cannot see the tabby.js being loaded in the footer as it should be. Normally this issue would occur when the required wp-footer hook is missing from the theme.

    Does the footer.php in the folder for the active theme on your site contain the line to include wp-footer hook before the closing body tag?
    eg:

    <?php wp_footer(); ?>
    </body>

    Thread Starter anishniranam

    (@anishniranam)

    thanks, theme edit was the issue. its fixed now.

Viewing 6 replies - 1 through 6 (of 6 total)
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