Support » Plugin: WP Tripadvisor Review Widgets » Not working, stopped supporting

  • The plugin stopped working and they have not replied to my support request for 5 weeks. It’s time to look elsewhere.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @sasori390!

    I’m sorry to hear that you didn’t get enough help with it, we know about the issue, and still working on to make it work again. Please check it again after a few days if you want, and sorry again for your bad experiences.

    Adam,
    Trustindex

    Same problem. Its not working more then a month now. Totally unreliable and support is useless.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi!

    Sorry for the late reply!
    Please update to our newest 9th version of the plugin, we have updated it. After that, please check if the problem still persist and if it does, please send us your Troubleshooting tab’s content from your plugin’s setting page. We have more details about your problem, thanks in advance!

    Feel free to write to us, if you have further questions,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hello!

    The plugin is working now!
    Please update the plugin or try to reconnect! Within a couple of hours the reviews will be available!
    Would you concider changing the rating?

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @sasori390 !

    This issue is solved!
    Please upgrade to the newest version!
    Would you consider changing the rating?

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Thread Starter sasori390

    (@sasori390)

    Hi @liditrudex ,

    v9.2 still has some issues. Please read my new support request in the support thread.
    I will be happy to change my rating once the problems are solved.

    Thanks!

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @sasori390!

    We have noted your issue and our developers are working on it right now, thanks for your patience!

    Feel free to write us, if you need assistance,
    Adam
    Trustindex

Viewing 7 replies - 1 through 7 (of 7 total)
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