Title: Not working, sorry
Last modified: August 30, 2016

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# Not working, sorry

 *  [Charlieelcarlino](https://wordpress.org/support/users/charlieelcarlino/)
 * (@charlieelcarlino)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/)
 * Hi there! Your plugin seemed to be exactly what I was looking for, but I didn’t
   manage to make it work:
 *     ```
       [CBC country="FR" show="y"]Bonjour! [/CBC][CBC country="ES" show="y"]¡Hola! [/CBC]
       ```
   
 * These are the shortcodes I placed in my post. On settings I’ve activated:
    - Enable Content by Country Feature
    - Enable Content By Country Developer Mode
    - HTML Off mode turns off HTML printing by default
    - Turns off page caching for shortcodes
 * I’m in Spain currently, and I don’t see the “Hola”. I set my IP in Paris with
   Hide my Ass and I don’t see the “Bonjour” neither.
 * Is there any way to update the IP database? Maybe there’s something wrong with
   its installation…
 * Thanks!
 * [https://wordpress.org/plugins/custom-content-by-country/](https://wordpress.org/plugins/custom-content-by-country/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366650)
 * I’ve updated the database to the latest release (yesterday). Perhaps try installing
   the upgrade and see if it resolves your problem.
 * Otherwise, you can debug the plugin using the shortcodes:
    CBC_COUNTRY CBC_CODE
   CBC_IP
 * and see what the plugin is currently detecting. If you have a page caching plugin
   running, try disabling it for now.
 *  Thread Starter [Charlieelcarlino](https://wordpress.org/support/users/charlieelcarlino/)
 * (@charlieelcarlino)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366813)
 * Hi! Thanks for your answer. Actually, when installing the IP database I run into
   the “Internal Server Error”, so I’ll assume that the plugin is not properly installed
   and that’s why is not identifying the IPs.
 * Maybe changing the PHP timeout will solve this? I’ll talk to the hosting.
 * Thanks again!
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366822)
 * You could import the SQL directly using something phpmyadmin…
 *  [Dhaval Bharadva](https://wordpress.org/support/users/dhavalphp/)
 * (@dhavalphp)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366881)
 * Hi i am using this plugin in my case short code is not working in widget.
    I 
   have created widget for right sidebar and i want to show content on that based
   on country.
 * so when i put shortcode in widget it will print itself like
 * [CBC_COUNTRY /]
    [CBC country=”us, fr” show=”y”]abcdefg[/CBC]
 * Even it will not print country name too. can you please help me what’s i am doing
   wrong?
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366884)
 * Are you sure you’ve set the very first setting on? This will enable the plugin
   feature.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Not working, sorry’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/custom-content-by-country.svg)
 * [Custom Content by Country (by Shield Security)](https://wordpress.org/plugins/custom-content-by-country/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-content-by-country/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-content-by-country/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-content-by-country/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-content-by-country/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-content-by-country/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/not-working-sorry/#post-6366884)
 * Status: not resolved