Support » Plugin: WooCommerce Advanced Free Shipping » Not working on this product

  • Resolved arcimedia

    (@arcimedia)


    It is setup so that this product has Free shipping, however it only shows paid shipping options.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    Could you post a screenshot of your setup?

    If the setup is correct and conditions are matching and it still isn’t appearing it is usually caused by a different plugin or code snippet that is managing the available shipping rates.

    Cheers,
    Jeroen

    Thread Starter arcimedia

    (@arcimedia)

    Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    The rate with the many conditions will not appear unless ALL the products that have the ‘equal to’ operator are in the cart at the same time.

    The other rates should be appearing – assuming it has the shipping class (correct) and the correct product is in the ‘Contains product’ condition (couldn’t check this, maybe similar product with the same name, or a multilanguage solution is installed that can cause a conflict). Maybe try with only the class condition in there.

    If that isn’t working there’s likely something else, possibly the carrier plugin (or a code snippet / other function) that is removing other available options.

    Cheers,
    Jeroen

Viewing 3 replies - 1 through 3 (of 3 total)
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