• Resolved Lorik84

    (@lorik84)


    Hi,

    For some reason, my popup is only showing when I select “All posts”. It does not show however, when I select specific posts, or even specific tags.

    Another thing, is that when the “show on all posts” is checked, it even shows to guests and member roles who I have selected in two different custom post restriction plugins, to not show the “popup” custom post type to.

    Do plugins that specialize in restricting custom post types, not work with your plugin?

    I just wish there was a way to disable popups from showing to certain roles. Otherwise my purpose for the plugin would be defeated.

    I have completely disabled my cache plugin and found that the problem has nothing to do with that, as it’s still happening 24 hours later after disabling cache completely.

    Also, I read in one of the support threads for “categories”, that when a popup is selected to show in certain categories, it is not that it shows in all posts/pages OF that category, it’s only that it shows on the category page itself. My question is: Does it work the same way with tags?

    Is there really no other way of identifying certain posts/pages, other than manually selected in the popup maker admin editor? I may have hundreds of posts because I will be allowing people to create their own, so that would be quite time-consuming. If that’s the case, is there any way that you can configure an option to allow ads to show in all posts of the same tag?

    Also, I am confused by what the purpose of “popup tags” is for. How do they relate in telling the popup where to go on the site? They are different than the default wordpress tags I can see. What is their purpose?

    Thank you for your time!
    Lori

    https://wordpress.org/plugins/popup-maker/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @lorik84 – Popups do not use the typical flow and thus cannot be restricted in typical ways. You can use PHP filters to restrict user roles, or you can look at our Advanced Targeting Conditions. This wasn’t done in an effort to squeeze users, but is simply due to how popups can be mapped to many content types.

    If you want to add an issue we could possibly filter if the user has permission to view a post/popup, but currently any published popup can be targeted anywhere based on conditions. Conditions can vary from content to user to browser and can be applied via PHP or JS making it super versatile if you wanted to filter it manually it wouldn’t be too difficult.

    As for the first issue you described, sounds like a UX issue we have resolved by completely redesigning the entire UI / UX for conditions in v1.4 which is in public beta. In the current version checking the box for a page/post/taxonomy != adding it to the list of selected posts. You still need to click the Add Selected button just below the checkbox list. You will then see a tag style list of selected pages with x icons to remove them.

    Also popups are generally targeted to the content of the page for best result, is your page a one page app that doesn’t have a unique area for members with role x? IE do you not have a dedicated members area of your site with unique pages/urls that you could target specifically? If not, that is understandable and definitely solvable, just a question of how your app is set up.

    On the note of targeting posts by tag / category. This is also built into v1.4. If you look at the screenshots here you can see Posts with Tag in the list. It will automatically show options for any public post types and taxonomies as well as various direct integrations we have made for things like WooCommerce conditions.

    You hit another issue with the question about popup tags and categories. They are simply for organization, as we have some users who have dozens and even a few with hundreds of popups. That is what it was for. in v1.4 it is made optional. We even include a check during migration to see if they are in use currently, if not it will disable them to clear up UI space.

    We are working hard to revamp the entire UI / UX over the next few versions (1.5-1.7). Each will signifigantly replace existing antiquated ui’s and the code that manages them. Our new Triggers, Conditions & Cookie UI/UX are backed by a very stable Fields API. All completely extendable with just a few extra arrays and a register_trigger style function. We want to make it simple to use and just as easy to customize.

    Luckily seems we have already solved 100% of the issues you have pointed out in v1.4 so I welcome you to try it out yourself now.

    https://wppopupmaker.com/version/1.4.0-beta1

    Thread Starter Lorik84

    (@lorik84)

    Thanks so much! I didn’t see the “add new” button below the post list. It works now… going to try the new beta version. Thanks!

    Plugin Author Daniel Iser

    (@danieliser)

    @lorik84 – Not a problem. If you don’t have a ton of popups you may try the migration process. It should migrate existing triggers, conditions etc.

    Hope that helps.

    Thread Starter Lorik84

    (@lorik84)

    Hi Daniel,

    It looks like the new beta version doesn’t allow you to select the type of post tag/category/format, unless you click the “update” button after selecting one of those selections first. Then after saving, suddenly it shows the different tags/categories/formats to select from. Just thought I should let you know, as other users might just assume it doesn’t work. It does work but you just have to save it first before it gives you the options.

    Also questions:

    One of the most important reasons why I use your plugin is because it allows us to say how many seconds/minutes after page load the popup shows. On this version I don’t see that option at all. Am I just looking in the wrong spot? Would it be a quick fix for you to add this same option the old version had to the new version?

    What does the “Analytics” Opens 0 mean? I clicked the check box for Reset open count and nothing happened after saving. Don’t know if something is supposed to happen?

    I do not want there to be any cookies. I want a new popup to come on every 2 minutes for the free users of my site (they are ads). Where the page would auto refresh after like 8 minutes, and every 2 minutes would be shown one of the ads. (Ad 1 will come on right after page load, ad 2 would come on 2 minutes after page load, ad 3 would come on 4 minutes after page load, and ad 4 will come on 6 minutes after page load). So with the cookies options, it gives me 3 selections: On popup open/close, and manual javascript. I don’t want either and I don’t see an option to disable cookies like with the previous version. I also don’t see any options for how often to show popup (how long in between viewings). So does this mean that cookies won’t affect my popup, and I don’t have to worry about it? Or is it forced to only show one popup per user until they clear their cookies?

    If you think it would be easy to keep the old version but just add the function of allowing showing only on specified post formats then that would be all I need. 🙂 If you could direct me how to do that (as I did like the older version for reasons mentioned above that the new one doesn’t seem to have).

    Thanks again!

    Plugin Author Daniel Iser

    (@danieliser)

    @lorik84 – Can you maybe do a quick screncast of the first issue you mentioned. We have had over a dozen testers prior to public release and focused on how the entire flow went from fresh install.

    TBH that sounds more like the browser served you cached admin JS for our plugin until you pressed updating doing a POST to the browser forcing it to refresh. Can you add a new popup and see if the experience is the same after fresh clear of browser cache?

    PS Not 100% sure exactly what you mean except that when you select Posts With Category, that the next field doesn’t appear. In which case definitely sounds like cache.

    OK now onto other questions:

    First concerning the auto open settings. They and all of our triggers settings have been moved to the new Add / Remove setup called “Triggers”.

    There you can add multiple auto open trigger with different settings, checking different cookies for instance.

    If you see a trigger there already then we imported it from the old auto open settings. Click the blue trigger link or the pencil button to edit its settings.

    That is a view counter for basic analytics. We will be adding basic conversion tracking in the future as well. It doesn’t track page loads, it tracks actual opens via AJAX pings and should be really accurate ( even cross domain 😉 for future )

    For no cookie simply edit your trigger, go to the cookie tab and remove any cookies listed there. Then it will skip checking for them.

    This is simply because we disconnected triggers from cookies, so that you can now relate multiple triggers to multiple cookies in an N:N relationship. Now there are truly no limits. This also means you can change a trigger from using one cookie to another and back again for instance in the case of a sale ad during the holidays but back to regular ad for rest of the year.

    Hands down the new version is more powerful and feature rich than the old version. We have simply reorganized, no functionality has been removed, only made more flexible, reliable and simpler to maintain and add to. I would not suggest going backward. We are working on a welcome page in v1.4 that will outline the changes as well as some documentation to make the transition and changes easier. Overall we are trying to simplify the user interfaces by condensing them and placing less restriction on things like cookies. They are now 100% under your control in terms of name.

    Thread Starter Lorik84

    (@lorik84)

    Update:

    The new beta version actually does not save the targeting option at all, not even for specific posts. The only times my popup shows now is if “all posts” are selected

    Thread Starter Lorik84

    (@lorik84)

    oops sorry i didn’t see you replied already before I sent my last message.

    As far as cache is concerned, I have had it disabled since yesterday morning (36 hours ago at least). So when you say cache are you talking about wordpress cache or plugins? I don’t know how to reset wordpress cache so if you think that’s the problem can you explain how I can do that?

    Maybe my issues have to do with old database info not interrelating with the new upgrade? How do I delete/rest the old database and make a fresh install? Don’t know what the name of the table would be but I can try to find it in phpmyadmin unless there is an easier option via wordpress admin panel?

    Plugin Author Daniel Iser

    (@danieliser)

    @lorik84 – Are you not seeing the new interface? Its titled “Conditions” and should be on the right side in place of the old ones. If you see the old conditions you did not complete the upgrade routines. If you didn’t see notice to perform upgrades then that needs to be addressed as well.

    So that said. Once you update and do upgrade routines if not a fresh install you should not see Auto Open Settings, Click Open Settings, Admin Debug Settings, Targeting Conditions metaboxes. You should instead see Conditions, Triggers, Cookies.

    Let me know. Also if it is possible to get temporary admin access then please email it to support at wppopupmaker.com

    Thread Starter Lorik84

    (@lorik84)

    Yes I do see all the brand new things and the “Conditions” on the right… none of the old settings are there that’s why i was confused by the new cookie question and triggers. Thanks for explaining that by the way.

    I did delete the old plugin before installing the new one, but I didn’t delete the old database table.

    So I tried to edit the pre-existing triggers that must have stayed in the database. I clicked on the pencil button and nothing happened. I then clicked on the “Add new trigger” button and nothing happened.

    The only time a popup shows up is if I check “all pages” or “all posts”. When I try to show the popup on a certain post tag or post format, it doesn’t show up on posts associated with that tag or format.

    Thanks again!

    Plugin Author Daniel Iser

    (@danieliser)

    @lorik84 – Can you open your console and check for JavaScript errors?

    Also if possible can you send temporary admin access to support at wppopupmaker.com. If I can get this worked out tonight I can update it before the mass email goes out tomorrow. Assuming the issue is an actual bug.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘not working on specified posts or tags’ is closed to new replies.