• Quiz ready to go but… all works fine on Chrome but just noticed that on Safari participants can choose ALL answers and that a click on the next button does not lead them to the next question page. Any idea what’s causing this, Dylan?

    Thanks, Henk

    The page I need help with: [log in to see the link]

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  • Plugin Author Harmonic Design

    (@harmonic_design)

    HD Quiz is fully compatible with all browsers including Safari.

    Whenever an issue like that appears it’s almost always due to a corrupt page cache. Apple is notorious for being super aggressive with browser caching.

    1) First, clear your browser cache in Safari and check. Since it’s working on other browsers, this will probably work.

    2) If the browser cache doesn’t fix, also clear your site/page cache. It looks like your site is using some kind of cache/minification plugin, but it’s possible this is coming directly from your host so make sure to check there if you do not have any caching plugins installed. If any of the scripts were corrupted when being minified, clearing the site cache should allow it to rebuild.

    3) If still not working, then the issue has to be that somewhere else on your site is using code that is breaking Safari, affecting the quizzes. Perhaps you have some code that changes the way click events happen or interact with buttons and this is interfering with the answers. We can cross this bridge if we get to it, but if this is the case then a good place to start is to let me know what the console log says in Safari. With a bit of luck it will point us towards the culprit.

    Thread Starter kinghenk

    (@kinghenk)

    Hi Dylan,

    Thanks again for your fast and thorough answer! I’ll dig into it.

    Henk

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