Support » Plugin: Pronto - Mobile Site Convertor » Not working on my site

  • Resolved Andy Ward

    (@andy-ward)


    I have installed this plugin as a replacement for the jetpack feature as I am using a very old theme at the moment until I have my site redesigned later this year.

    I have activated the plugin but nothing has happened – I have tried it on a different mobile device and in incognito mode in chrome and can only see the full, desktop version of my site. Not sure how to attempt to resolve this as there are no settings.

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  • Plugin Author obox

    (@obox)

    Hey Andy,

    Can you drop me a link to your site? The main reason it wouldn’t work would be if you have a caching plugin which doesn’t split caching between mobile and desktop, or if the theme you’re using hjiacks the theme switching function that we use.

    Thanks for your patience on this ticket!

    Plugin Author obox

    (@obox)

    I’m going to mark this as resolved without any feedback from the user.

Viewing 2 replies - 1 through 2 (of 2 total)
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