Hi there @dragoslavv,
While we support all the core themes and variety of third party themes yet given the scale of themes overall its impossible to support all of them by default so we expect your help at times like this when you see an issue for your theme and something is unexpected, you can always report it back to us and we will try to have it fixed or add support for it.
This happens due to the nature of more premium and custom themes where they go beyond the standard way of WordPress/Woocommerce markup and add their own hence these wildcards cannot always be accounted from the already available code in the plugin, we tend to have to always add a fix/patch for them in order to make them work with the plugin if not already.
If you still wish to continue using the plugin, you can report your issue at support@jetixwp.com and we will try to look into it.
Hope this helps 🙂