• Resolved Deleted Account



    Form not working on mobile. Cannot click, submit or anything on mobile. I already turn off all plugins, change to default theme, clearing all browser cache, use incognito browser, clearing all 3 layers server cache (static, dynamic, memcached), clearing Cloudflare CDN cache. Still not working.

    This is my first time asking support at wordpress.org but my third time I send request for support at official site. First time and second time I had to fix it myself because I only receive reply from support on fourth or fifth day. No idea how you give service to your paid user. But I consider this as 2 times shitty services. Fix this asap!

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  • Plugin Support Jess Quig


    Hi myst5243,

    This message was also sent to our private support channel, but we haven’t heard back yet. In case that email didn’t go through, here’s what I sent there:

    I haven’t been able to replicate the issue you mentioned. I submitted your form on both desktop on a mobile phone, but it submitted successfully both times (here’s a screenshot: http://cloud.supportally.com/033e2P3c3P3E).

    Could you please let me know if there’s anything else I can do to replicate the issue you’re experiencing?

    If you’d like us to continue troubleshooting, please feel free to reply wherever is easier for you.


Viewing 1 replies (of 1 total)
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