Hi, could you provide access to your WP dashboard for debugging this issue? Write on author@3dflipbook.net
Please update to 1.13.1 and let me know.
Thread Starter
lapala
(@lapala)
Hi
I updated the Plugin but the problem still exists. The whole Safari-App freezes while loading the flipbook. The first page loads but not the navigation/tool bar.
Could you write a link to your page?
Thread Starter
lapala
(@lapala)
It seems like device/OS issue. This device cannot render 2 page using PDFJS library. It stops responding. This is not 3D FlipBook plugin issue.
When i splitted the PDF using https://www.ilovepdf.com/split_pdf#split,range – left only the second page, desktop safari also stopped to render it, like iPhone 13 and 14. Sometimes they render some part of the page. I am pretty sure this is Safari issue, I already reported pretty similar bug on PDFJS forum https://github.com/mozilla/pdf.js/issues/15853 . The viewer https://mozilla.github.io/pdf.js/web/viewer.html also cannot render this page https://3dflipbook.net//files/pdf-examples/safari-15.6.1.pdf . So we need to report this bug on safari support forum https://developer.apple.com/forums/. I already reported https://developer.apple.com/forums/thread/722163 .
Thread Starter
lapala
(@lapala)
Thank you for taking care of it. I hope, especially for your plugin, that apple is fixing the bug as soon as possible.
