Support » Plugin: eWAY Payment Gateway » Not working now

  • The plugin was working earlier until I changed the API password.
    Now I am not able to delete the plugin from wordpress and if I delete it manually using FTP then when I reinstall the plugin all the old settings are coming back. How to delete the plugin completely and install freshly with new settings? Also The plugin not working after I created new API key. I followed all the instructions but the payment gateway is disabled.

    Please help.

    Thanks,
    Ravi

    The page I need help with: [log in to see the link]

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  • Plugin Author webaware

    (@webaware)

    G’day Ravi,

    You should be able to delete the plugin after deactivating it in the WordPress plugins admin. The settings will not be removed though.

    You can add a new key and password in the settings. You need to set both key and password, and also the Client Side Encryption key — this may have changed too, so make sure you set all three.

    cheers,
    Ross

Viewing 1 replies (of 1 total)
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