Support » Plugin: CAOS | Host Google Analytics Locally » Not working in one of th sites

  • Resolved Blogger

    (@rui-oliveira)


    Hi,

    I started using this plugin about a week ago, and it is great since it helps my site being faster than before with other systems.

    However, in one of my sites simply does not work.

    I use the same plugins and themes in all my sites, this one has polylang to be multilanguage, that is the big difference with other sites.

    I have tried different configurations and noting work.

    The analitics is showing zero visits, and the analitics code is not being showed on the html of the page.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Check error_log and wp-admin/error_log for any relevant errors.

    If nothing stands out, test another theme and selectively deactivate plugins, especially ones that might integrate or interfere with CAOS.

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    Hi Rui,

    Out of curiosity: what hsppens when you disable the Polylang plugin? Does CAOS start working then?

    Are there any other differences, besides plugins and themes? A different server maybe? PHP version?

    @galbaras, thanks for your help. It’s greatly appreciated!

    Thread Starter Blogger

    (@rui-oliveira)

    Hi there,

    I tried without Polyland.

    PHP is 7.3

    And yes, I am using a different server than other websites.

    I am hosting at Hostgator in a VPS.

    I don’t think the issue is related to hosting.

    Thread Starter Blogger

    (@rui-oliveira)

    On cPanel the error log is empty.

    To clarify, I wasn’t referring to the cPanel error log applet. To view the correct files, you must do the following:

    1. Open the cPanel file manage
    2. Navigate to “public_html”
    3. Look at the file called “error_log”
    4. Navigate to “public_html/wp-admin”
    5. Look at the file called “error_log”
Viewing 5 replies - 1 through 5 (of 5 total)
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