Support » Plugin: Redirection » Not working in IE 11

  • Resolved andisites


    When the plugin is activated, the website loads fine in all browsers except for current versions of Internet Explorer. We get the error “The connection to the website was reset. Error Code: INET_E_DOWNLOAD_FAILURE” and the page does not load.

    When we deactivate the plugin, it works fine.

    For now we are adding all of our redirects manually in .htaccess; however, we need the plugin to work with IE 11 so that our client can easily add more.

    Thanks for your insight and help!

    The page I need help with: [log in to see the link]

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  • Plugin Author John Godley


    The plugin doesn’t affect the loading of a website – it only does something when a page is being redirected. Have you tried clearing your IE browser cache?

    We did, and the error persisted. However, when we put the redirects manually into .htaccess and then tested them one-by-one, we found that several weren’t necessary–WordPress (or the server, not sure which) redirected them properly without the rule.

    Next we’ll try reactivating the plugin and putting the revised rules back into it. Hopefully that will do the trick. 🙂

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