Not working in front-end

Resolved verhijden
(@verhijden)

4 years, 3 months ago

Hi!

I just installed the plugin on 2 of my websites. So I know how to config 😉
http://www.verhijden.nl is working fine
http://www.devinus.nl is NOT working on the front-end.

It says in the front-end, “0 reviews”, but when I am in the backend of WordPress I see 24 reviews and I can configure the plugin completly, eg select another theme. So the communication to Google API works fine. I used it as widget at the bottom of any page. And as shortcut on this page: https://www.devinus.nl/spirituele-reisvakantie-naar-bali/

Tried to turn caching off, no results…. Any idea. By the way EXCELLENT plugin. You get a 5 star!!

The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)

tzwick
(@tzwick)

4 years, 3 months ago
Hi,

i had the same issue at the start. Try to clear the plugin cache here:

http://www.devinus.nl/wp-admin/options-general.php?page=google_business_reviews_rating_settings#advanced

Nice plugin btw!
- This reply was modified 4 years, 3 months ago by tzwick.
Thread Starter verhijden
(@verhijden)

4 years, 3 months ago

Solved! Works!

Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago

@verhijden I was just checking the page and you’ve replied.

What did you do? Did you miss one of the settings (e.g. the review limit or show/hide reviews in the Widget)?

And thanks for the review too!

All the best,

Noah
Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago
@verhijden @tzwick Generally, please try clearing the Cache in the plugin’s settings under the Advanced tab. I am looking to improve the performance when changes are being made (e.g. No Place ID to a Place ID and Demo to Not Demo), so all details are very helpful! 🙂

And thank you both for the ★★★★★ reviews!
- This reply was modified 4 years, 3 months ago by Design Extreme.
- This reply was modified 4 years, 3 months ago by Design Extreme.
Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago
@verhijden For the widget in the footer, I recommend adding this in the Styling (in Advanced tab) for narrow columns:
```
.footer-widget .google-business-reviews-rating .rating .count {
    display: block;
    margin: 0;
}
.footer-widget .google-business-reviews-rating p {
    padding: 0;
}
```
Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago

@verhijden In version 2.8, there’s a new Narrow theme – just apply this and it will look better when the widget or shortcode is included in 3 or 4 column layouts.

Thread Starter verhijden
(@verhijden)

4 years, 3 months ago

@noah, I just cleared the cache. And the problem was solved 😉

Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago

@verhijden Did you have Demo mode enabled before this? I have checked my code and found something that could be causing it not to refresh properly when the switch is made.

Thread Starter verhijden
(@verhijden)

4 years, 3 months ago

@designextreme I did not use the demo mode.

I had some troubles with the API key on Google side. I needed to restrict it. At first it worked, then not, then it worked again ( a few times). And then the FE did not show anything.

But the cache clearing IN YOUR PLUGIN did do the job. Not the general cache (WP-ROCKET) that had no influence.

Plugin Author Design Extreme
(@designextreme)

4 years, 3 months ago

Thanks @verhijden, it’s helpful to know the details.

I have been writing something to flush the cache more frequently during the setup stages to avoid having to use the “Flush Cache” button. It should be ready in the next version or so.

Plugin Author Design Extreme
(@designextreme)

4 years, 2 months ago

@verhijden Please update to Version 2.8 (or current) as I’ve added support for narrow columns in the form of the Narrow Theme. Enjoy! 🙂

tzwick
(@tzwick)

4 years, 2 months ago

@designextreme I love you!