Support » Plugin: Social Feed | All social media in one place » Not Working – Error Notice in Admin Panel!

  • Resolved auralanoue


    I have installed this plugin and followed the instructions to the best of my ability. I have reset the Facebook Page access token several times. I can see that it is trying, but feed is just not loading. Please see the notice that I am getting:

    You need to fix your social feed!
    Facebook has made changes to its api which blocked facebook & instagram feeds from working. To fix please go to your edit feed page and follow new access token instructions.

    Open Feeds Page

    p.s. Could there be an issue with me having multiple Facebook pages associated with my account please? I know that I am using the right access token for this client’s page.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Umar Bajwa



    The error is ” Invalid OAuth access token. ” It means either the token is incorrect or you didn’t gave the app access to you pages.

    In later case try doing this step again :


    I dis that, but here still seems to be a problem. Thanks for your quick reply.

    Plugin Author Umar Bajwa


    You access token do not have access to any pages Which means either you haven’t completed the step in graph api explorer tool or there is some error while you are giving the access. After you click ok in permission box facebook will show you a success message or box will disappear automatically and in get token drop down you will see all your pages. .
    Also you can only get the posts from pages that you manage.

    And in page id field, You need to enter the name of the page that appears in url bar (In one feed on your page you are using : @2110997052248322 which is incorrect).

    I had it working for a few minutes since I had cleared the ‘Permissions’ and changed the Facebook Profile/Page Id to:

    Then I fiddled with it to see if I could get the feed to display all of the photos in the album because my client wants them to alternate so they all are displaying. But, unfortunately it looks like I broke it. Do you have any idea what I did and how I can fix it please?

    Plugin Author Umar Bajwa


    Is your app live or in development mode ?

    It is Live… But, it seems to want me to setup this Quickstart. It says:

    Use the Quickstart to add Facebook Login to your app. To get started, select the platform for this app.

    • iOS
    • Android
    • Web
    • Other

    Do I need to set that up now? It worked before without me setting it up.

    It wants me to paste the following code into the <body>… but there is no <body> tag because the site is built in WordPress.

    Here is the code:

      window.fbAsyncInit = function() {
          appId      : '{your-app-id}',
          cookie     : true,
          xfbml      : true,
          version    : '{latest-api-version}'
      (function(d, s, id){
         var js, fjs = d.getElementsByTagName(s)[0];
         if (d.getElementById(id)) {return;}
         js = d.createElement(s); = id;
         js.src = "";
         fjs.parentNode.insertBefore(js, fjs);
       }(document, 'script', 'facebook-jssdk'));

    It seemed to disappear just after I selected ‘Hide From Timeline’ on the album. I thought it I was choosing to hid the other album. I realized that had added two albums with the same photos on the FB page… But, I have selected ‘Show in Timeline’ on them again now.

    Plugin Author Umar Bajwa


    Turn the back to development mode. If it is live it won’t work.

    Okay… It is working now. I make it responsive for smaller devices, but it isn’t working out so well. Can I just turn it off for smart phones for now?

    Also, is there an option to display all the photos within the album so they rotate through all 25??

    Thanks for the help.

    Plugin Author Umar Bajwa


    No, These features are not yet available.


    I dont understand what I have to fill to page id/ is the name of the page or the url?

    Best regards

Viewing 12 replies - 1 through 12 (of 12 total)
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