Support » Plugin: GamiPress » Not working automatically for other role

  • Resolved Laxman Prajapati

    (@laxman-prajapati)


    Hello Team,

    Good morning.
    The automatic Credit points, Progress map and assign badges working only for administrator user role but why not working with other any role?

    Can you please help me?

    Thanks in advance.

    Thanks!
    Laxman Prajapati

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author rubengc

    (@rubengc)

    Hi @laxman-prajapati

    GamiPress doesn’t makes any differentiation between user roles (only if you have our Block Users add-on)

    For what you are describing, is possible you have a cache plugin on your site that is showing to your non-admins users an outdated version of your pages so try to deactivate it

    Best regards

    Laxman Prajapati

    (@laxman-prajapati)

    We don’t have use and cache plugin, Also, We have clear cache from a server after completed course from the front, But getting the same issue.

    Thanks!
    Laxman

    Plugin Author rubengc

    (@rubengc)

    Hi @laxman-prajapati

    It’s really strange, I just tried what you mention and everything is working on a clean install

    Since I can’t reproduce your issue the most probable is that your issue comes:

    1) from a conflict with a theme or plugin, in this case, you need to perform a conflict test as explained here:
    https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/

    2) from a custom code or snippet that changed the GamiPress workflow, in such case the recommended action is remove all the custom code to see if this is causing this issue

    But what is completely sure is that GamiPress hasn’t any limitation per role, our unique add-on with such functionality is our Block Users add-on

    Best regards

    Laxman Prajapati

    (@laxman-prajapati)

    Thank you for quick reply @rubengc

    Ok sure, Let me temporary remove all customization and disable all plugin and then we can check with Gamipress.

    Thanks!
    Laxman Prajapati

Viewing 4 replies - 1 through 4 (of 4 total)
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