Support » Plugin: Google Analytics Dashboard for WP by ExactMetrics (formerly GADWP) » Not working anymore
Not working anymore
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Hello,
Since updating to the latest version, I can’t see GADWP on dashboard anymore. No new plugins installed, tried deauth/reauth, still the same.
Any ideas why?
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same here, lost analytics on 25 of my websites since the last plugin update.
Hi,
Do you have any error listed on the Errors & Debug screen?
nope, per another post, here’s what i’m seeing: http://prntscr.com/ikbu42
Have you checked the PHP error log too?
Do you have any outbound connections restrictions on your server, if it’s self-managed?
it’s a managed solution for us, and i’m not aware of any outbound connection restrictions which would cause this…we use hundreds of different plugins across the 200+ WP websites on the server, and have no other reported issues.. I can check with the hosting company if you can give me something to ask them..
nothing in the error logs which would give cause for concern either.
Hello,
I’m joining this discussion because it is the same issue reported here (https://wordpress.org/support/topic/authorization-does-not-work-anymore/).
I’m on WP Multisite too.I uninstalled and reinstalled the plugin but it did not fix the issue for authorization (the JS errors have disappeared).
No errors specified from the plugin, and no PHP errors logged.@onpc, if you’re on multisite, can you check one of the site’s Debug & Errors screen; preferably the default site. You haven’t mentioned you’re on multisite :).
As mentioned on the announcement made few weeks ago: https://deconf.com/gadwp-is-switching-to-a-new-authorization-flow/, please make sure that PHP cURL over SSL outgoing connections to https://accounts.google.com, https://gadwp.deconf.com and https://www.googleapis.com are working properly. PHP cURL connections, not cURL.
Here’s the test script: https://gist.github.com/deconf/dafa7b42182a6d0b5838260f7b510ea5.
If anyone of you can provide a test environment on a server having the issue, use https://deconf.com/contact/.
@deconf :
please make sure that PHP cURL over SSL outgoing connections to https://accounts.google.com, https://gadwp.deconf.com and https://www.googleapis.com are working properly. PHP cURL connections, not cURL.
Hereโs the test script: https://gist.github.com/deconf/dafa7b42182a6d0b5838260f7b510ea5.
I have just tested : it works well for https://accounts.google.com (302 Moved Temporarily) and for https://gadwp.deconf.com (200 OK).
But, it does not work for https://www.googleapis.com : 404 Not Found
@onpc looks fine, can you check the sites for errors listed on Debug & Errors screen, right after the authorization?
@deconf : none error :s
Count: 0 Last Error: GAPI Error:
@deconf : did the relative keys in the database for the plugin have been changed ?
it looks the gadash_options key has been changed to gadwp_options and the property ga_dash_access_back to access_back
i.e. : in our parent theme, in order to autoset the view to the GADWP in the dashboard for editors, here’s what I have done before the last version of the plugin :
if (!function_exists('gadwp_autoset_options')) { function gadwp_autoset_options() { $gadwp = get_option( 'gadash_options' ); $gadwp = json_decode($gadwp); $gadwp->ga_dash_access_back = array("editor"); $gadwp = json_encode($gadwp); update_option('gadash_options', $gadwp); } add_filter( 'after_setup_theme', 'gadwp_autoset_options' ); }
I’ve just commented these lines, and re-authorize the plugin : now, it works perfectly
Yes they did! OMG. Please make a check there and if the option is false log a notice on PHP error log or something! I’m talking about get_option( ‘gadash_options’ );.
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This reply was modified 1 year, 9 months ago by
Alin Marcu.
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This reply was modified 1 year, 9 months ago by
Alin Marcu.
@deconf : Yes, it was returning false.
ok, so in the new version of the plugin the role editor is checked !( good ! ๐ )
Everything is ok now !
Thanks for your help ! ๐
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This reply was modified 1 year, 9 months ago by
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