Hi @manjuhari,
Could you tell me what event and filters you have in the automation that are not working? I will try to recreate the problem on our end and fix it as soon as possible.
Thanks in advance!
even – order processing event,
filter- order items, matches any – product,
action 1 – send email to customer and bcc to me
I checked outcomes – nothing failed or nothing completed, checked woocommerce status log , schedule – no indication,
Hello, any help with this issue? Should I roll back to the older version? What are the steps to roll back?
Hi @manjuhari
We are working on solving this issue. I emailed you yesterday directly, because you contacted us previously.
I’m sending you a plugin with a possible fix (on email). Could you deactivate and delete current ShopMagic plugin and install a new one, from the email.
Let me know if it works.
Hi @manjuhari
We’ve just released ShopMagic 2.21.1 which contains a fix for your issue. Update the plugin and let me know if it works.
I used the code given to me by email and it worked. Thanks a lot for your prompt response. Really Appreciate.
Issue is resolved.
*****
Hi @manjuhari
Great to hear that and thanks for confirmation!
