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Google Authenticator
Not working after updating iThemes Security (11 posts)

  1. capotea
    Member
    Posted 1 year ago #

    Hi Henrik,

    I have two sites with Google Authenticator plugin.
    On one of these websites, today I noticed, the authenticator box on the login page didn't appear anymore.
    To test what this was caused by I updated plugins on my other website. (I updated iThemes Security and WordPress SEO... my guess is that iThemes security caused the problem).
    After updating these plugins the authenticator box also is gone on the login page of the second website.
    I updated iThemes Security from version 4.0.5 to 4.0.14, with 4.0.5 there was no problem.
    Your help would be appreciated.

    https://wordpress.org/plugins/google-authenticator/

  2. upfromheree
    Member
    Posted 1 year ago #

    I am also having this issue. iThemes 4.0.7 broke my Google Authenticator to where I couldn't log in to my site without deactivating the GA plugin. I recently updated to 4.0.16 and with GA activated I can now log in, but there is no option to enter the two-step code.

  3. capotea
    Member
    Posted 1 year ago #

    Waiting for a solution from either Google Authenticator or iThemes Security.
    At least both plugin-makers should know of
    this issue.

  4. Henrik Schack
    Member
    Plugin Author

    Posted 1 year ago #

    Which settings have you enabled in the iThemes Security plugin ?

  5. capotea
    Member
    Posted 1 year ago #

    Several setting.
    As you can read in this topic http://wordpress.org/support/topic/enable-hide-backend-google-authenticator probably the "Hide backend" option probably causes the problem.
    But I'm not sure of that.
    Everything worked well (with the same settings) with version 4.0.5 of iThemes Security.

  6. Henrik Schack
    Member
    Plugin Author

    Posted 1 year ago #

    So someone should try not enabling the Hide backend feature I guess.
    Best regards
    Henrik Schack

  7. capotea
    Member
    Posted 1 year ago #

    How does that help?
    We (at least I) want to hide the backend and use Google Authenticator as well.

  8. Henrik Schack
    Member
    Plugin Author

    Posted 1 year ago #

    I don't think that's possible, apparently iThemes complete takes over the login page.

    Best regards
    Henrik Schack

  9. Henrik Schack
    Member
    Plugin Author

    Posted 1 year ago #

    Hmm I got it working with hidden login on Nginx now.

  10. capotea
    Member
    Posted 1 year ago #

    I can agree that it may be an iThemes Security problem, but it worked together with Google Authenticator in all previous versions (until 4.0.5). So also when hiding the backend.

    Best regards.

  11. capotea
    Member
    Posted 1 year ago #

    I use Apache

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