Hmmm…that’s odd. We certainly ran plenty of tests and we are not having any issues on our test sites.
You say for most products..?? Can you double check that offers are enable for all of your products at the product level in WooCommerce? I wonder if somehow that got disabled. You could check individual products, or you could use the Bulk Updater available under Settings -> Offers for WooCommerce -> Tools Tab to enable offers for all of your products at once.
Please give that a try and see if it fixes it.
Thread Starter
dubok
(@dubok)
I tried all this (offers were enabled for all products but buttons were visible for just one of 7-8 products I checked, tried to find any logic or issue (switched off and on offers) – no, the button was just invisible and that’s all). Downgraded to previous version.
Do you have a staging copy of your site we could troubleshoot from by chance?
Are you using our PayPal for WooCommerce plugin as well? If so, I’m curious if maybe this is happening on products where you do not have the PayPal Express Checkout buttons enabled at the product level..??
Thread Starter
dubok
(@dubok)
No, do not have Paypal for WC installed. I checked it on product level as well, no success.
Only live website available.
That is really odd, as I have just tested on a fresh install on my local machine and this offer button is looking perfectly fine without any issues. Can you
please Submit a Ticket here and include your sites temporary admin login for our review.It would be great if you can put site on maintenance mode while we are checking this, or a better option would be to get a staging site settup, with the help of your hosting support, so that we can run some test to see whats going on there.
Thanks!
@dubok, yeah, it’s going to very tough to figure this out if you can’t provide a staging site for us to work on. We aren’t able to reproduce it, and we don’t have any other reports of this so far.
Your hosting provider can probably setup a test copy of your site for you. If so, you could provide a login for that and we could look into this directly to figure out what’s going on.
