Support » Fixing WordPress » NOT WORKING: Add Media, Insert Image Buttons

  • Updated to WP 3.5, and all of a sudden nothing happens when I click ‘add media’ or ‘set featured image’ whether in a page or post.

    I already did the following:

    – deactivated all plugins
    – switching to default theme
    – tried all browsers (chrome, safari, firefox..)

    Still same problem.

    I read up on the link below which pertains to a possible Javascript error.

    Did Step 1 – problem still persist.
    Did Step 3 – below is the reported error when I click ‘Add Media’

    I skipped Step 2 as I didn’t understand it, don’t know where to find it, and don’t know how to ‘Enable Script Debug.’

    Below is the reported error:

    Help please. My blog site which runs on wordpress has not been updated because of this problem. And getting really frustrated especially since I know nothing about codes, etc. etc. 🙁 Help dear WordPress volunteers!

    Uncaught SyntaxError: Unexpected token ILLEGAL load-scripts.php,qc=1,aload,5B,5D=admin-bar,,hoverIntent,,common,,schedule,,wp-ajax-response,,autosave,,jquery-color,,wp-lists,,jquery-query,,admin-comments,,suggest,,jquery,aload,5B,5D=-ui-core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,postbox,,post,,thickbox,,underscore,,shortcode,,backbone,,media-models,,wp,aload,5B,5D=-plupload,,media-views,,media-editor,,word-count,,editor,,jquery-ui-resizable,,jquery-ui-draggable,,jquery-ui-button,,jquery-ui-position,aload,5B,5D=,,jquery-ui-dialog,,wpdialogs,,wplink,,wpdialogs-popup,,wp-fullscreen,,media-upload,

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