Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Robin W

    (@robin-w)

    I’d check to see if other plugins are affecting

    Plugins

    Deactivate all but bbpress and private groups and see if this fixes. if it does, re-enable one at a time to see which is causing the conflict and come back.

    Themes

    If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentytwelve, and see if this fixes.

    Thread Starter MattHosch

    (@matthosch)

    Disabled all plugins and went to twentyfourteen theme, but it still goes to the 404 page. The site is jacksoncountybamaclub.com

    Plugin Author Robin W

    (@robin-w)

    Can you give me your settings

    Forum Visibility

    Forum visibility – active/non active
    Redirect pages – active/non active
    URL for login
    URL for non logged in
    Freshness – active/non active
    Freshness Message

    General Settings

    Hide topic and reply counts – active/non active
    Show Descriptions – active/non active
    Remove ‘Private Prefix’ – active/non active

    You say ‘The link is from the navigation menu, could that be part of the issue?’ – can you give me what link you are putting in?

    Thread Starter MattHosch

    (@matthosch)

    I don’t see settings for the first 2.
    url for logged in: http://www.jacksoncountybamaclub.com/forums/forum/ticket-exchange/
    url for non-logged in: http://www.jacksoncountybamaclub.com/become-a-member/
    Freshness – inactive
    Hide topic/reply counts: Inactive
    Show Description: Active
    Remove Private Prefix: Active

    The navigation link points directly to the forum: http://www.jacksoncountybamaclub.com/forums/forum/ticket-exchange/

    Plugin Author Robin W

    (@robin-w)

    I don’t see settings for the first 2.

    If by this you mean that visibility is not activated – there is a tick box , then the re-direct pages will not work without this activated.

    If you mean that you are not seeing the box to tick, then please send me a screenshot of the settings page

    Thread Starter MattHosch

    (@matthosch)

    Plugin Author Robin W

    (@robin-w)

    interesting – it should look like

    http://i1171.photobucket.com/albums/r555/wilsonrobine/Capture_zps4ec8c3dc.jpg

    Probably either a theme or plugin conflict.

    I’d try the theme first, so as a test switch to a default theme such as twentytwelve, and see if this fixes the settings. If it does activate the visibility, and then you can probably switch back and it will hold. If that works, let me know what theme so that I can see if I can fix.

    If not theme, then deactivate all but bbpress and private groups and see if this fixes. Again you may only need to disable to let you set the visibility, and the switch it on again. If it does, re-enable one at a time to see which is causing the conflict and come back so I can fix my plugin.

    Thread Starter MattHosch

    (@matthosch)

    Deactivated all plugins and running twentytwelve theme, and still no luck. I also noticed there are no tabs across the top of the settings page.

    Plugin Author Robin W

    (@robin-w)

    hmmm, very strange.

    I can only suggest you try re-installing it.

    Plugin Author Robin W

    (@robin-w)

    marking as resolved

Viewing 10 replies - 1 through 10 (of 10 total)
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