Title: Not working
Last modified: August 21, 2016

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# Not working

 *  [stardaug](https://wordpress.org/support/users/stardaug/)
 * (@stardaug)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/not-working-691/)
 * Does not work WP 3.9. Inserted the generated shortcode. View page and Youtube
   video says error has occurred – doesn’t play video.
 * Tested using WP video insert method using TinyMCE and also tested inserting using
   Visual Composer insert video – both methods work.
 * Any input, suggestions or fixes?
 * thanks!
 * [https://wordpress.org/plugins/youtube-white-label-shortcode/](https://wordpress.org/plugins/youtube-white-label-shortcode/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Austin](https://wordpress.org/support/users/austyfrosty/)
 * (@austyfrosty)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/not-working-691/#post-4867639)
 * Works for me.
 * Seems you didn’t enter the YouTube ID only in the shortcode id field.

Viewing 1 replies (of 1 total)

The topic ‘Not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/youtube-white-label-shortcode_db9891.
   svg)
 * [YouTube White Label Shortcode](https://wordpress.org/plugins/youtube-white-label-shortcode/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/youtube-white-label-shortcode/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/youtube-white-label-shortcode/)
 * [Active Topics](https://wordpress.org/support/plugin/youtube-white-label-shortcode/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/youtube-white-label-shortcode/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/youtube-white-label-shortcode/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Austin](https://wordpress.org/support/users/austyfrosty/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/not-working-691/#post-4867639)
 * Status: not resolved