Support » Plugin: Facebook Chat » not working?

  • I have the twenty fourteen theme and installed/activated the plugin.

    Nothing seems changed, I don’t see the chat anywhere. Am I doing something wrong?

    I’d prefer to show the chant in a widget, but when I past the code from in a (html/php) widget also nothing happens

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Javier Vidal


    Hi Gijski. We will need more information from you to be able to reproduce this issue. Please provide detailed steps(what’s the URL you’re testing Tawea) for reproducing the issue.

    The website is not public (familie website). Here is what I have done:

    Installed WordPress 3.8.1 running Twenty Fourteen theme and couple of plugins (which might be interfering, I assume). The theme itself isn’t touched that much, just a few adjustments.

    I downloaded and activated the Facebook Chat plugin. It shows in the Settings page, with the only option being to change the Toolbar color (is that normal?)

    I don’t know what the normal behaviour is on the website. Nothing appears on the site (do I need to create a page or place code in the header?) What would I see that tells me it is running?

    Plugin Author Javier Vidal


    Tawea have only one option 🙂

    You don’t need to do nothing than activate the plugin.

    You can see an example on my personal blog with Twenty Thirteen theme:

    It seems like other plugins are interfering, can you try to activate only Tawea?

    Plugin Author Javier Vidal


    Now my blog runs also with Twenty FourteenVersion: 1.0

    Ehm, I also don’t see it on your website. I do get a pop-up with a message though:

    I’m on a Macbook Pro with Mavericks 10.9.1 using Safari. Earlier when I was testing your plugin on my website I was on an iMac (Mavericks 10.9.1 + Safari)

    ok, I now can confirm that it DOES work on Chrome on my MacBook! Both on your website and mine.

    Some sort of issue with Safari (v7.0.1 and v7.0.2) as it seems

Viewing 6 replies - 1 through 6 (of 6 total)
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