Title: Not working Last modified: August 21, 2016 --- # Not working * Resolved [klipklopp](https://wordpress.org/support/users/klipklopp/) * (@klipklopp) * [12 years, 3 months ago](https://wordpress.org/support/topic/not-working-588/) * Hi, * I installed this plugin, but don’t see any options to add it to my Woocommerce and there is nothing about Tax Excemptions in the checkout process. * Suggestions? * Thanks. * Ted * [https://wordpress.org/plugins/woocommerce-super-simple-tax-exemption/](https://wordpress.org/plugins/woocommerce-super-simple-tax-exemption/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [poldira](https://wordpress.org/support/users/poldira/) * (@poldira) * [12 years, 2 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614015) * Hi Ted, * There are no options to add it, installing the plugin will add the checkbox and input to the checkout form. If the Tax ID is input, then it’s recorded in the meta for the order found in the dashboard display. * If you reply with the URL of your site, I’ll take a look. * Thanks, Bobbie * [mxdj](https://wordpress.org/support/users/mxdj/) * (@mxdj) * [12 years, 2 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614021) * Hi Bobbie, * I’m having a similar issue. Basically I’ve activated the plugin and I’m not seeing the tax exemption field upon checkout. Not sure what the issue is, but the site is [dev.sciencetakeout.com](http://dev.sciencetakeout.com) if you have any idea why it wouldn’t show up immediately, please let me know. * Plugin Author [poldira](https://wordpress.org/support/users/poldira/) * (@poldira) * [12 years, 2 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614023) * So sorry about that. I double checked the code in the repository and it didn’t contain a previous fix. Updated and you should receive an update message to version 1.1 * [mxdj](https://wordpress.org/support/users/mxdj/) * (@mxdj) * [12 years, 2 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614024) * Great thank you so much Bobbie, it works like a charm now! * [Richard_Rasch](https://wordpress.org/support/users/richard_rasch/) * (@richard_rasch) * [12 years, 1 month ago](https://wordpress.org/support/topic/not-working-588/#post-4614054) * Bobbie, The plugin is causing the Order Details page to not fully load. It only displays up to the point where the tax info is added after the billing details. I was able to fix it by changing the line 62 in the simple-tax-exemption.php file from: * `echo '

'.__('Tax Exempt ID').': ' . $order->order_custom_fields[' Tax Exempt ID'][0] . '

';` to: `echo '

' . __('Tax Exempt ID') .': ' . get_post_meta( $order->id, 'Tax Exempt ID', true ) . '

';` * [Ellis Road Press](https://www.ellisroadpress.com) * Plugin Author [poldira](https://wordpress.org/support/users/poldira/) * (@poldira) * [12 years, 1 month ago](https://wordpress.org/support/topic/not-working-588/#post-4614055) * Hi Richard, * Would you please create a new topic for this? * I appreciate that you included code, but I’d like more information to be able to investigate further. * Are you using a Woo Theme with Woo Commerce? Custom theme? What version of WP are you running? Version of Woo Commerce? * Thanks, Bobbie * [Trisha-ATS](https://wordpress.org/support/users/trisha-ats/) * (@trisha-ats) * [11 years, 11 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614074) * Bobbie, I’ve just installed this plugin and I don’t see it at the Checkout page… I am running WP 3.9.1. * What we need is the ability for our customers to check off that they are tax exempt, and maybe even have the ability to enter their Exemption Number. We use Avalara AvaTax and we need it to be able to sync with that. Avatax told me to contact you to see if it could sync with their system. Please let me know what else you need from me! Many thanks! * Plugin Author [poldira](https://wordpress.org/support/users/poldira/) * (@poldira) * [11 years, 11 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614075) * Hi Trisha, * Please confirm that you are also using the latest WooCommerce and the latest version of my plugin. I made changes to it recently when WooCommerce made a slight enhancement to the checkout page. Also, if you have a URL I could look at to check everything out, that would be helpful. * Would you please contact me by email: [poldira@gmail.com](https://wordpress.org/support/topic/not-working-588/poldira@gmail.com?output_format=md) to discuss your AvaTax needs? * Thanks, Bobbie Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-super-simple-tax-exemption. svg) * [Woocommerce Super Simple Tax Exemption](https://wordpress.org/plugins/woocommerce-super-simple-tax-exemption/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-super-simple-tax-exemption/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-super-simple-tax-exemption/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-super-simple-tax-exemption/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-super-simple-tax-exemption/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-super-simple-tax-exemption/reviews/) ## Tags * [tax exempt](https://wordpress.org/support/topic-tag/tax-exempt/) * 8 replies * 5 participants * Last reply from: [poldira](https://wordpress.org/support/users/poldira/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/not-working-588/#post-4614075) * Status: resolved