Support » Plugin: Page scroll to id » Not Working

  • Hi,

    I am merely making a link from a menu item and sub menu item. I have placed the following in the URL – #meet-team. The “anchor” on the targeted section of the page is:

    <div id=”meet-team”>
    <h2 style=”text-align: center;”><span style=”color: #f9a606;”>Meet Our Team</span></h2>

    When the menu item is clicked, the page jumps to the anchor. No scrolling effect. Site is Also, have set the offset in the admin panel to 100 and it is not working either. Don’t know what jquery version I am using and do not know how to check. Need explicit instructions on how to make this work. Thanks.


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  • Plugin Author malihu



    The plugin cannot work because your page scrolling is handled by a custom javascript scrollbar (another plugin). “Page scroll to id” works with browser’s native scrollbar and your page does not have one (your html element is overflow-y: hidden).

    You could probably use “Page scroll to id” scrollTo method in a callback function (provided by the custom scrollbar plugin you’re using), but you would have to implement it manually (more info in plugin homepage).

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