Hi there,

I haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Kind regards,

Hi there,

> I installed the plugin because when I put several recipients separated by commas ONLY THE FIRST one received the mail … the rest did not.

That is correct. Comma separated email addresses don’t work. Only the first mail will get the additional mail.

Put in 1 email per field / line.

Kind regards,

Hi again,

> I did it like that.
In plugin setup : /wp-admin/options-general.php?page=wcme-options

Cheers.
Could you post a screenshot of your options?

I will try and reproduce.

Thanks for the screenshot :).

I did a quick test using:
WordPress 5.7
WooCommerce 5.1.0
WC Multiple Email Recipients 1.4.0

The email addresses show up in my mail log ok: https://a.cl.ly/DOuDwK7l
Here is my full attempt: https://a.cl.ly/llu51XAz

I am using this email log: https://wordpress.org/plugins/wp-mail-logging/

Could you try the following:
Take a backup.
Activate the https://wordpress.org/plugins/wp-mail-logging/ plugin.
Do a test purchase.
Check the mail log for the BCC addresses.

Kind regards,

Hi again,

> Hello, similar result in the test with wp-mail-logging:

Thank you for testing this.

> The mail does not arrive ..

If the mail gets logged then WC Multiple Email Recipients works ok and WordPress / WooCommerce manage to create the mail and then pass it to your mail server. It is therefore probably getting flagged as spam.
I think you have a mail delivery problem.

Can you try and setup a SMTP account for your WordPress: https://conschneider.de/how-to-fix-e-mail-problems-in-wordpress-and-woocommerce/#Step_2_Geta_fullmailaccount – then try again.
Does that change anything?