Support » Plugin: WC Multiple Email Recipients » Not working 5.5.3?
Not working 5.5.3?
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Hello,
The plugin has stopped working since WordPress 5.5.3 update.
Please could you review and fix. Thank you.
Kind regards,
Martin
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Hi Martin,
I have it running fine now with WordPress 5.5.3.
What have you tried for troubleshooting so far?Kind regards,
Hi there,
I haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Kind regards,
In my case no send extra emails..in woocommerce I set up a single recipient and add two more in the plugin, but it doesn’t send them.
I installed the plugin because when I put several recipients separated by commas ONLY THE FIRST one received the mail … the rest did not.
Kind regards,
Hi there,
> I installed the plugin because when I put several recipients separated by commas ONLY THE FIRST one received the mail … the rest did not.
That is correct. Comma separated email addresses don’t work. Only the first mail will get the additional mail.
Put in 1 email per field / line.
Kind regards,
Hello !
I did it like that.
In plugin setup : /wp-admin/options-general.php?page=wcme-options1 email per field / line
Hi again,
> I did it like that.
In plugin setup : /wp-admin/options-general.php?page=wcme-optionsCheers.
Could you post a screenshot of your options?I will try and reproduce.
Thanks for the screenshot :).
I did a quick test using:
WordPress 5.7
WooCommerce 5.1.0
WC Multiple Email Recipients 1.4.0The email addresses show up in my mail log ok: https://a.cl.ly/DOuDwK7l
Here is my full attempt: https://a.cl.ly/llu51XAzI am using this email log: https://wordpress.org/plugins/wp-mail-logging/
Could you try the following:
Take a backup.
Activate the https://wordpress.org/plugins/wp-mail-logging/ plugin.
Do a test purchase.
Check the mail log for the BCC addresses.Kind regards,
Hello, similar result in the test with wp-mail-logging:
Cabeceras:
Content-Type: text/html Reply-to: marcel rodriguez <xxx@xxxx.com.uy> Bcc: xxx@gmail.xxx,xxx@xxx.com.uy,,,
Adjuntos:The mail does not arrive ..
🙁
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This reply was modified 1 year, 4 months ago by
Steven Stern (sterndata).
Hi again,
> Hello, similar result in the test with wp-mail-logging:
Thank you for testing this.
> The mail does not arrive ..
If the mail gets logged then WC Multiple Email Recipients works ok and WordPress / WooCommerce manage to create the mail and then pass it to your mail server. It is therefore probably getting flagged as spam.
I think you have a mail delivery problem.Can you try and setup a SMTP account for your WordPress: https://conschneider.de/how-to-fix-e-mail-problems-in-wordpress-and-woocommerce/#Step_2_Geta_fullmailaccount – then try again.
Does that change anything? -
This reply was modified 1 year, 4 months ago by
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