Hi @ur7hbq,
We sincerely apologize for your less-than-perfect experience with WP Statistics.
Could you kindly provide more details about the issue you’re encountering? Specifically, which section of the plugin isn’t matching the actual number of visitors to your site?
If possible, sharing a screenshot or a screencast of the issue would be incredibly helpful in assisting us to identify the root cause more quickly.
We truly appreciate your patience and look forward to resolving this for you as soon as possible.
Best regards,
Matthew
Thread Starter
ur7hbq
(@ur7hbq)
Hi @mhdizmni
I can’t add picture to this message.
Traffic Summary is not show really visitors. Today 1, yesterday 4?
Online visitors is don’t work, not show visitors.
Daily Traffic Trend is show 1-2 visitors.
IT IS IMPOSSIBLE!
Dear @ur7hbq,
Could you please email us at support@veronalabs.com so we can investigate the issue further with your assistance?
Kindly include this topic URL for reference.
We appreciate your help and look forward to hearing from you.
Regards,
Matthew
Thread Starter
ur7hbq
(@ur7hbq)
I deleted all the plugin logs, deleted, installed, and so on several times, now everything works. Why it didn’t work before – I don’t understand.
Dear @ur7hbq,
It appears that different settings and configurations of WP Statistics after reinstalling the plugin may have contributed to resolving the issue.
Regards,
Matthew
